JOB SUMMARY
This position is responsible for managing a team that provides complex data and reporting to better assist management in maximizing resources in various departments or lines of business. Responsible for creating and producing forecasts, reports, ad hoc requests, dashboards, etc. in order to provide insights to determine operational impact, trends, and opportunities. This role requires thorough understanding of data analysis and methodology.
MAJOR DUTIES AND RESPONSIBILITIES
Manage a team responsible for reporting and analysis of various data
Proactively identify areas of opportunity and/or improvement based on trends in the data, and use these insights to inform new products and/or operational improvements
Manage high visibility projects to identify and resolve issues of strategic importance to the organization. Interface regularly with senior management to produce timely and valuable results
Conduct complex data analysis in support of a variety of analytic solutions
Capture, develop, and document data definitions, business rules, and data quality requirements
Integrate data from multiple sources to produce requested or required data elements
Create and produce forecasts, reports, ad hoc requests, dashboards, etc.
Interpret data, analyze results, and provide insights to determine operational impact, trends, and opportunities
Develop reports and deliverables for upper management and communicate with all levels of stakeholders
Identify and define data quality improvements
Create and maintain report forms and formats, information dashboards, data generators, canned reports and other end-user information portals or resources
Ensure compliance with deliverable reporting requirements by performing quality data audits and analysis
Create specifications for reports based on business requests
Identify opportunities to use data to develop new strategies and improve business performance and utilize knowledge of mathematical modeling and other optimization methods to perform quantitative and qualitative data analysis
Review accuracy of all data, results, and conclusions of the team, coaching team members to reach a high data standards
Perform other duties as requested
REQUIRED QUALIFICATIONS
Skills/Abilities and Knowledge
Ability to read, write, speak and understand English
Ability to prioritize and organize effectively
Ability to work independently, as well as in a collaborative and dynamic team environment
Ability to handle multiple projects and priorities
Ability to analyze and interpret data
Ability to quickly identify business problems/opportunities
Ability to communicate orally and in writing in a clear and straightforward manner
Ability to communicate with all levels of management and company personnel
Ability to manage multiple projects at one time
Ability to document, prepare and present data-driven presentations
Knowledge of software applications such as Word, Excel, etc.
Ability to supervise and motivate others
Ability to communicate orally and in writing in a clear, straightforward and professional manner
Ability to handle multiple projects and tasks and meet deadlines
Ability to make decisions and work collaboratively with others to solve problems
Ability to make decisions and solve problems while working under pressure
Ability to show judgment and initiative and to accomplish job duties
Ability to think strategically and anticipate future trends, needs and expectations
Expert level knowledge of SQL
Education
Bachelor’s degree in business or related field
Related Work Experience Number of Years
Management experience 3+
Data analysis and reporting or related experience 7+
WORKING CONDITIONS
Office environment
Our Commitment During COVID-19 Your health and safety is important to us, as such we’re using virtual recruiting tools to safely meet with qualified candidates. We are working in the office, following CDC guidelines.
Get to Know Us Charter Communications is known in the United States by our Spectrum brands, including: Spectrum Networks, Spectrum Enterprise and Spectrum Reach. When you join us, you’re joining a strong community of more than 95,000 individuals working together to serve more than 31 million customers in 41 states. Watch this video to learn more.
Who You Are Matters Here We’re committed to growing a workforce that reflects our communities, and providing equal opportunities for employment and advancement. Learn about our inclusive culture.
Job ID: 52896
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