Our Company

Changing the world through digital experiences is what Adobe’s all about. We give everyone—from emerging artists to global brands—everything they need to design and deliver exceptional digital experiences! We’re passionate about empowering people to create beautiful and powerful images, videos, and apps, and transform how companies interact with customers across every screen. 

We’re on a mission to hire the very best and are committed to creating exceptional employee experiences where everyone is respected and has access to equal opportunity. We realize that new ideas can come from everywhere in the organization, and we know the next big idea could be yours!

 

The Opportunity

The Digital Experience organization is looking for Sr. Program Manager to drive the critical initiatives in Adobe Experience Platform and Adobe Campaign. You will be driving technical engagement with a select set of Adobe’s technology partners and various internal organization across engineering, program management, product management and product marketing. At a functional level, the objective is to minimize risks, and build mitigation plans in a timely manner when needed. At a strategic level, to understand various software and hardware dependencies. 

We are looking for someone who can think both broadly and deeply: handle daily technical issues, and guide teams on critical issues and resolutions. Key responsibilities includes:

• Serve as key Senior leader to drive strategic objectives for the business
• Coordinate with other Senior Leaders to set quarterly and annual goals 
• Help build Managed service catalog release plans aligned to the annual goals
• Coordinate with core product/engineering teams to ensure product dependencies are aligned to meet business objectives
• Handle cross­ team dependencies and coordinate cross-team initiatives and blocking issues
• Drive activities such as - customer on-boarding activities, system management, product upgrades, product usage reports
• Ensure programs/projects are well-planned, implemented efficiently, and delivered with high quality
• Track and report success metrics and progress toward goals
• Establish processes to improve the way we lead programs
• Navigate through ambiguity and ramp up quickly to create order out of uncertainty
• Collaborate and drive consistency of practice, provide insight & measure portfolio execution health
• Participate in technical problem-solving and quality decision-making, while balancing business needs

What you need to succeed

This individual must have a strong desire to be on a fast-paced team with unparalleled senior executive exposure and ability to balance multiple projects. There must be a curiosity to understand industry initiatives, technologies, and market approaches. The individual must be self-motivated - not afraid to take on unknowns or solve problems lacking a clear path to resolution, demonstrate a strong bias to proactive action and resolution, and can creatively and relentlessly explore all options.

Strong communications skills are a must: verbal, presentation and written to appropriately connect with the intended audience with quick summaries, detailed wording, and logical flow to facilitate immediate understanding (and resolution) of sophisticated issues.

• Minimum of 7-10 years\' experience as a program manager in software, SaaS and/or related industry
• Proven experience handling wide-ranging projects with internal and external business partners to successful completion
• Ability to indirectly influence teams and partners to drive mutually beneficial results
• Bring clarity and organization to ambiguous situations
• Bachelor\'s or Master\'s degree