JOB SUMMARY

Responsible for product development from ideation to successful product launch of Internet services. This role will be at the center of a fast paced, highly visible efforts. This role will assume leadership in cross-functional efforts, gathering input, authoring product requirements and driving delivery. The role will report to the Sr Director, Internet Products, but will operate in a highly matrixed environment, interacting with a variety of key stakeholders.

MAJOR DUTIES AND RESPONSIBILITIES

Actively and consistently support all efforts to simplify and enhance the customer experience.

Deep understanding of industry best practices in product development process specific to the Cable or telecommunications space and translate appropriate steps for unique organization and market position.

Collaborative information gathering to translate high level business objectives into specific deliverables with appropriate documentation.

Develop communication plan for stakeholders and process participants.

Proactively identify analysis to support the effort and conduct deep analytics when appropriate while maintaining an eye toward the bigger picture.

Support the development and communication of Product Strategies dependent on new services/features to drive financial results.

Work with engineering, product management peers, marketing stakeholders and key market areas on implementing strategy.

Lead content and product launches and enhancements of products working with Corporate Engineering, Marketing and Field Engineering.

REQUIRED QUALIFICATIONS

Skills/Abilities and Knowledge

Aptitude and eagerness to learn from a new environment and make an impact quickly

Ability to manage and foster change

Ability to lead large, cross-functional teams in order to achieve business goals and results

Ability to listen to multiple points of view and synthesize against goals for recommendations

Ability to plan, prioritize and organize effectively and independently

Ability to handle multiple projects and tasks

Ability to manage a team

Ability to make decisions and solve problems while working under pressure

Ability to show judgment and initiative and to accomplish job duties

Ability to analyze and interpret data and synthesize recommendations

Ability to communicate with all levels of management and company personnel

Ability to communicate orally and in writing in a clear and straightforward manner

Ability to use personal computer and software applications (i.e. word processing, spreadsheet, etc.)

Proficiency with Word, Excel, PowerPoint

Excellent organizational and office management skills

Excellent cognitive and communication skills

Excellent analytical skills

Strong business sense and sense of urgency to achieve business results

Education

BS in Engineering or other technical degree related to telecommunications, field or operational / process optimization related field required

MBA preferred, but not required

Related Work Experience Number of Years

Product Development Process 5-7

Related industry experience (Cable, Telecommunications,

Software/Online Services) 5-7

Product Management and/or Product Development Experience Required, preferably in Cable, Telecommunications, Software or Web Services

WORKING CONDITIONS

Office environment

Limited Travel

EOE

Charter Communications is an Equal Opportunity Employer - Minority/Female/Veteran/Disability

Here, employees don’t just have jobs, they build careers. That’s why we believe in offering a comprehensive pay and benefits package that rewards employees for their contributions to our success, supports all aspects of their well-being, and delivers real value at every stage of life.

The pay for this position has a minimum of $107,600.00. The actual salary offer may be higher as we carefully consider a wide range of factors, including your skills, qualifications, experience and location. Also, certain positions are eligible for additional forms of compensation such as bonuses.

Our Commitment During COVID-19 Your health and safety is important to us, as such we’re using virtual recruiting tools to safely meet with qualified candidates. We are working in the office, following CDC guidelines.

Get to Know Us Charter Communications is known in the United States by our Spectrum brands, including: Spectrum Networks, Spectrum Enterprise and Spectrum Reach. When you join us, you’re joining a strong community of more than 95,000 individuals working together to serve more than 31 million customers in 41 states. Watch this video to learn more.

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