Our Company

Changing the world through digital experiences is what Adobe’s all about. We give everyone—from emerging artists to global brands—everything they need to design and deliver exceptional digital experiences! We’re passionate about empowering people to create beautiful and powerful images, videos, and apps, and transform how companies interact with customers across every screen. 

We’re on a mission to hire the very best and are committed to creating exceptional employee experiences where everyone is respected and has access to equal opportunity. We realize that new ideas can come from everywhere in the organization, and we know the next big idea could be yours!

 

Our team

The Adobe XD team is passionate about empowering the creative community to design and collaborate at the speed of thought.  We strive to engage our community in all aspects of the creative process and build strong connections between our product and our users.  We are seeking an individual who combines strong UI/UX product knowledge with customer advocacy skills.

The role

The Product Manager for Design Advocacy, will define and support the community engagement strategy for Adobe XD and related Creative Cloud design products. You will be responsible for establishing a common advocacy narrative to be communicated across multiple channels that serve our community.  You will work closely with product managers, content creators, product marketing managers and other community stakeholders in orchestrating a plan of action that will foster customer engagement, drive positive sentiment and lead to the success of the community at large.

 

We’re looking for an effective team player with strong communication skills to work across the organization and within the community.  The ideal candidate will have a solid understanding of UI/UX products, with strong messaging and storytelling skills to develop a customer-centric narrative around the community and products. 

Key Responsibilities:

• Identify target customers, their needs, and how products will meet those needs; be a conduit for the voice of the customer to the cross-functional teams 

• Orchestrate a narrative and engagement plan that scales to meet community expectations.

• Partner with Product Management to develop content strategies, gain customer insights and drive improve customer engagement.

• Author content most useful to the community and core value of the products.

• Ensure the strategy is working by monitoring KPIs, holding partner teams accountable for their piece of the puzzle, and ensuring that we act as an extension of the community.

 

Requirements:

• Strong UI/UX product user experience required

• Proven track record of thinking creatively, taking the initiative and constructively advocating on behalf of customers.

• Ability to distill complex issues down to a simple story and communicate effectively to different audiences

•  Experience building and growing relationships with internal teams (Product, Analytics, Marketing, Growth and other community stakeholders)

• Excellent communication skills – presentation and verbal

• Proven writer with ability to author content aimed at inspiring, training and engaging audiences

• 5+ years of product management and/or product design experience, ideally with focus on creative or collaborative tools

At Adobe, you will be immersed in an exceptional work environment that is recognized throughout the world on Best Companies lists. You will also be surrounded by colleagues who are committed to helping each other grow through our unique Check-In approach where ongoing feedback flows freely.

 

If you’re looking to make an impact, Adobe\'s the place for you. Discover what our employees are saying about their career experiences on the Adobe Life blog and explore the meaningful benefits we offer.

 

Adobe is an equal opportunity employer. We welcome and encourage diversity in the workplace regardless of race, gender, religion, age, sexual orientation, gender identity, disability or veteran status.