The Team

The Sr. Communications Project Manager is responsible for developing custom educational materials/campaigns and leading the production workflow of Workplace Investing (WI) communication materials for Strategic clients. The Sr. CPM will develop insight and understanding of the client’s communication strategy as well as provide communications and production consultative support and recommendations to the Communications Consultant, Client Service Team and/or client. Due to the integrated, multi-practice and complex nature of these Plans, the Sr. CPM will research and analyze plan-specific materials to create unique educational materials to satisfy the client’s specific communications needs. The Sr. CPM will be responsible for oversight of daily print production, inventory management, and issue resolution. They will remain current with the latest technology and are influential in supporting client communication budgets in collaboration with two Communications Consultant and handling the client portfolio for 10 -15 clients. The Sr. CPM will also have ownership of procedural development and maintenance of policies and controls as applicable across the Strategic market segment.

The Expertise You Have

• Degree in Journalism, Communications, English, Marketing or related field strongly desired
• Print production experience strongly desired
• Five to seven years of project management experience preferred
• Minimum of three years Defined Contribution and writing experience preferred
• Series 6 or 7 and 63 a plus but not required
• Fidelity experience preferred

The Skills You Bring

• Analytical thinking; customer service orientation; decisiveness
• Excellent organizational and project management skills
• Excellent and effective oral/written communication skills
• Ability to lead multiple projects; thrive in a fast pace deadline driven environment and work well collaboratively as well as independently
• Demonstrated strong leadership, motivation, negotiation and influence skills
• Creative thinking and strong problem resolution skills
• Excellent decision-making ability and leadership skills
• Technical competence and ability to work with multiple systems and tools
• Excellent attention to detail, editing and proofreading skills
• Strong relationship building and social skills

The Value You Deliver

• Content Development:
• Review and analyze plan-specific materials to resolve creative solutions in meeting client’s unique communications needs. Routinely develop custom integrated marketing campaigns (i.e. DB) to address client-specific goals. Work as a member of a team of experts to optimally deliver complex communication projects.
• Production/Cost Management
• Support day to day production management of client communications including project planning, scheduling, execution, issue resolution, and reporting and reconciliation. Consult and provide production recommendations based on project specifications, design features, cost considerations and equipment capabilities. Solicit quotes, estimates and select appropriate vendor for job based on project specifications and timelines. Facilitate and provide inventory management oversight for assigned client portfolio.
• Project Management:
• Independently lead creation of standard or custom educational materials to support several client projects. Lead the technical, peer review, proofreading, legal, design and client edit/review cycles, including all vital follow-ups. Identify risks proactively and develop alternatives to ensure timely resolution.
• Client Management/Satisfaction:
• Participate in and lead client meetings and/or projects.
• Business Initiatives:
• Support, and in some instances, lead overall business improvement initiatives to improve quality, reduce cost, and improve service. Participate in cross market initiatives and represent Communications, Education and Operations’ larger scale initiatives.

Certifications:

Company Overview

Fidelity Investments is a privately held company with a mission to strengthen the financial well-being of our clients. We help people invest and plan for their future. We assist companies and non-profit organizations in delivering benefits to their employees. And we provide institutions and independent advisors with investment and technology solutions to help invest their own clients’ money.