Job Summary:

Responsible for providing exceptional guest service while administering professional facials, waxing services and an array of body treatments to resort guest; Must have thorough knowledge of the skin and have excellent facial massage and skin extraction techniques as well as posses excellent cleanliness and sanitation practices

$1,500 Hiring Bonus (First payment after 90 days = $375 and Second payment after 150 days = $1,125)

To be eligible for the sign-on bonus, cast members must be in the position continuously for at least 90 days after hire and be employed by The Walt Disney Company at time of payment. A cast member is hired after the successful completion of Disney Traditions or one full day of employment. To be eligible for an incentive bonus after 150 days, cast members must remain employed in the position continuously for at least 150 days and be employed by The Walt Disney Company at the time of payment. Payments will be made approximately two weeks after the 90 and 150-day milestones, respectively. Bonus payments are subject to applicable taxes and other legal withholding. Disputes concerning eligibility to a bonus payment shall be resolved by Disneyland Recruitment in its sole and absolute discretion. The incentives offered herein are subject to change at any time, with or without notice. Cast Members hired prior to January 23, 2022 or after May 22, 2022 will not be eligible for an incentive award

Responsibilities:

• Provide consistent professional facial and body treatments in accordance with Spa protocols and accepted certification practices
• Properly care for equipment and us proper amounts of products to be cost effective
• Possess complete knowledge of all services and products while educating and training guests.
• Uphold the standards of sanitation and sterilization as directed by law and the spa’s policies and procedures
• Perform prep work and properly clean and restock room as required
• Actively promote spa, treatments, services, merchandise and programs while meeting goals
• Handle guests questions and concerns professionally and courteously
• Provide courteous, accurate and prompt responses to guests’ requests to ensure guest satisfaction
• Regularly attend/participate in and support ongoing training to continue to be knowledgeable about current spa trends and new products
• Must be able to perform all esthetic treatments offered by Resort spa
  

Basic Qualifications:

• You must be at least 18 years of age to be considered for this role.
• Licensed Esthetician with State of Hawaii
• Must have enthusiasm and possess excellent guest service skills
• Enjoy working with people and possess a friendly and outgoing personality
• Excellent communication and listening skills
• Ability to confidently utilize service recovery methods
• Proactive in anticipating guest needs
• Previous experience in a Spa or Hotel environment
• Previous experience with ability to handle difficult/sensitive situations with minimal/no supervision
• Knowledgeable about Resort and surrounding area
  

Preferred Qualifications:

• Basic computer knowledge
• Knowledge of Hawaiian/Japanese language preferred

Benefits includeTuition Assistance, Healthcare Coverage, Weekly Pay, Free Cast Meals, Free Parking and more!

Additional Information:

SCHEDULE AVAILABILTY

Our Theme Parks and Resort Hotels operate 24 hours a day, 365 days a year and some shifts may start as early as 5:00am while some may end as late as 3:00am, 4:00am or 5:00am.

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About Aulani, A Disney Resort & Spa:

Combining the natural beauty and spirit of the Hawaiian islands with a touch of Disney magic, Aulani, a Disney Resort & Spa embraces and celebrates Hawaiian culture and storytelling. Situated on 21 acres of oceanfront property on the island of O‘ahu, the resort was uniquely designed for families to discover the culture, history and traditions of Hawai‘i against a backdrop of blue skies and beautiful views. Cast members are integral to bringing these stories of Hawai‘i to life, while upholding Disney’s renowned service and enchanting entertainment offerings.

About The Walt Disney Company:

The Walt Disney Company, together with its subsidiaries and affiliates, is a leading diversified international family entertainment and media enterprise with the following business segments: media networks, parks and resorts, studio entertainment, consumer products and interactive media. From humble beginnings as a cartoon studio in the 1920s to its preeminent name in the entertainment industry today, Disney proudly continues its legacy of creating world-class stories and experiences for every member of the family. Disney’s stories, characters and experiences reach consumers and guests from every corner of the globe. With operations in more than 40 countries, our employees and cast members work together to create entertainment experiences that are both universally and locally cherished.

This position is with Disney Vacation Club Hawaii Management Company, LLC, which is part of a business segment we call Aulani, A Disney Resort & Spa.

Disney Vacation Club Hawaii Management Company, LLC is an equal opportunity employer. Applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status. Disney fosters a business culture where ideas and decisions from all people help us grow, innovate, create the best stories and be relevant in a rapidly changing world.