The Solution Engineer employs strong technical knowledge and strategic sales savvy to pursue sales opportunities in the Business segment, in partnership with Apple Retail Business team members. The Solution Engineer provides technical expertise to increase Retail Business sales and reports to the Sales Manager in the Region.

Key Qualifications

• Creates and delivers persuasive technical sales presentations, product demonstrations, and proposals that clearly communicate the technology direction and competitive advantages of Apple products.
• Provides systems architecting and technical consulting for customers who want to integrate Apple products into their technology environments.
• Positions mobile commerce as a strategic part of the total Apple solution within the customer’s organization.
• Assists Business team members by providing technical knowledge during customer calls that deal with Apple product capabilities and compatibility issues.
• Provides technical expertise in integrated Apple, third-party, and custom solutions.
• Defines and implements appropriate technical sales tactics in assigned accounts.
• Identifies knowledge gaps and provides recommendations for creating a training roadmap.

Description

As a Solutions Engineer, you're part of a team that helps customers introduce Apple technology within their businesses. Your team meets with business customers to understand their needs, looking for ways Apple can help them compete efficiently and effectively. You educate not only customers, but also your team members about the capabilities of Apple products in the workplace. Next, you create solutions that are appropriate for your customer's environment by leveraging an extensive knowledge base, tapping your own experience, and collaborating with third-party providers. Finally, you work with customers to pinpoint the ideal solutions for their needs. By enabling business customers to use technology more effectively, you not only help them succeed, but also help Apple succeed with businesses.

Additional Requirements

• Strong sales orientation, a professional demeanor, and the ability to communicate with executive-level customers.
• Excellent presentation, communication, and relational skills.
• Strong familiarity with Apple products and Mac OS is essential; experience with UNIX, directory services, networking, and servers is desirable.