Solution Design Specialist

Vodafone UK’s blended working approach means you’ll come to your contracted hub location office as and when needed to get things done for your role and for tasks that require it, otherwise you will be able to work from home. Our ‘Office in a Box’ home-working kit will be available for all who need it during your onboarding journey.

Vodafone UK IT is the intelligence, the platforms and tools that enable our products and services. Be part of the team that develops and runs our digital IT platforms, driving innovation in how we deliver to our customers and the rest of the business. 

What will you be doing? 

• You will provide knowledge and advice to business stakeholders to help them understand what’s possible based on their high level requirements.  
• You will be responsible for ensuring quality detailed requirements are captured & approved before handing over to the supplier to start detailed design.  
• You will ensure that processes are followed and will undertake regular audits to ensure compliancy.
• You will be responsible for quality management of the supplier to ensure that the configuration is designed and delivered to achieve optimum business benefits.

Who are we looking for?

• You will possess Oracle expertise in Siebel or equivalent CRM experience
• You will have a good understanding of CRM / billing experience.
• You will be happy to manage partners / suppliers.
• You will be comfortable with stakeholder management.

Worried that you don’t meet all the desired criteria exactly? At Vodafone we are passionate about Inclusion for All and creating a workplace where everyone can thrive, whatever their personal or professional background. So, if you’re excited about this role but your past experience doesn’t align exactly with every part of the job description, we would encourage you to apply as you may be just the right candidate for this role or another role, and our recruitment team can help see how your skills fit in.

What’s in it for you? 

An excellent remuneration and bonus package with 28 days holiday entitlement, in addition to bank holidays and paid leave for charity projects. We offer an extensive benefits package that can be tailored to suit you and your family, including employee discounts, retail vouchers, pension plan and share schemes. We’re also proud to provide a Reconnect programme with flexibility to support individuals returning to work after a career break and our market-leading parental leave policies. We’re committed to supporting you throughout every step of your career at Vodafone. 
 

Together we can 

Vodafone UK are regulated by the Financial Conduct Authority and all offers of employment for this role are subject to background checks, including criminal (DBS) and financial checks to meet the regulators standards.

If you require any reasonable adjustments or have an accessibility request as part of your recruitment journey, for example, extended time or breaks in between online assessments, a sign language interpreter, or assistive technology, please refer to the Accessibility section of our Careers website (careers.vodafone.co.uk) under Career Support, for guidance.