Microsoft is on a mission to empower every person and every organization on the planet to achieve more. Our culture is centered on embracing a growth mindset, a theme of inspiring excellence, and encouraging teams and leaders to bring their best each day. In doing so, we create life-changing innovations that impact billions of lives around the world. You can help us to achieve our mission.

The Industry Solutions group provides professional services that help Microsoft customers around the world get the best outcomes from their investments in the latest Microsoft cloud technologies. We focus on empowering customers on their digital journey, from envisioning new possibilities to delivering solutions that result in targeted business outcomes and a great customer experience.

The Industry Solutions Mobility Service Line accelerates the digital transformation of automotive companies from traditional vehicles manufacturers into Sustainable Mobility Services & Solutions companies. The traditional OEMs are challenged by 1-The fast customers’ needs evolution for connected, autonomous, electric, shareable, and sustainable vehicles while 2-Being disrupted by new emerging companies born into the cloud and with organizations and operating model coming from the software industry. This Mobility Service Line will enable OEMs to leverage the technology investments from Microsoft (connected; autonomous; software driven vehicles platforms) to deliver to their customers a differentiated experience at the right cost and at the right time.  

We are looking for a highly motivated and passionate individual to lead a global team of Mobility Service Line Architects to help drive customer business value and leading edge solutions aligned to the Automotive, Mobility and Transporation industry.   This role will be critical in shaping how and what we deliver on to drive new innovation and business values for our top tier customers by working closely with the Mobility Service Line leadership team, AMT Industry Team and engineering groups.

Responsibilities

Responsibilities

People Management

• Managers deliver success through empowerment and accountability by modeling, coaching, and caring.
• Model - Live our culture. Embody our values. Practice our leadership principles.
• Coach - Define team objectives and outcomes. Enable success across boundaries. Help the team adapt and learn.
• Care - Attract and retain great people. Know each individual’s capabilities and aspirations. Invest in the growth of others.

Understanding Customer/Partner Technical Environment

• Provides support for their team in gathering and propagating customer/partner insights to help shape and form both the definition and ongoing execution of the project. Holds teams accountable for mapping architecture and digital transformation solutions to customer/partner business goals. Leverages prior work, customer/partner insights, and industry trends, and shares insights with team to apply.
• Supports their team in working with customer/partner stakeholders (e.g., Enterprise Architects, Security Team, Development Team, Operations Team) and business sponsor to socialize both the business solution and the project approach. Advises team on managing changes and facilitating feedback. Contributes to Microsoft-centric operations and cadences to align with customer feedback.
• Drives internal advocacy by facilitating insight sharing with Product Engineering teams, and providing guidance through escalation, acceleration, and prioritization. Looks across multiple customers/partners for opportunities to consolidate and prioritize items across the business.

Architecture Design and Deployment

• Holds teams accountable for leveraging existing architecture approaches to achieve Microsoft's agreed commitments to the customer/partner and developing new solutions to scale across multiple customers/partners and markets.
• Guides team in defining and documenting the architecture through an architecture description document, an architecture decisions log, and a requirements/constraints traceability matrix. Ensures team is equipped to communicate the value proposition of the business solution along with the project approach. Guides team in cost-based and technology-based discussions to explain the architecture in terms of its build, deployment, and ongoing operational use to determine customer appetite for the business solution. Promotes a business-value approach that values return on investment (ROI) and customer costs-savings over technical ease of execution. Provides coaching to allow architects to scale solutions.
• Collaborates with the other managers to jointly drive project/technical governance of the design, build, and deployment into use of proof of concepts (POCs) and pilots. Provides guidance to team in understanding and demonstrating business value (e.g., release of revenue, cost savings) that the business solution realizes.
• Guides team in working with the business sponsor and customer/partner stakeholders (e.g., Business users, Enterprise Architects, Security Team, Operations Team) to gather and ratify requirements and constraints. Supports team in managing and resolving complex ambiguity in the requirements and constraints and documents assumptions and implications where it cannot be resolved. Ensures maintenance of the requirements/constraints traceability matrix to prove that solution components have a rationale/justification for inclusion in the Architecture of the business solution. Oversees development and execution of test plans to prove that each requirement/constraint has been implemented as expected by the customer.
• Leads team in collaborating to understand the business solution/problem. Drives agreement, based on the customer’s priorities, requirements/constraints, approach, principles, concepts, and expectations. Ensures team builds and documents a realistically costed, advanced/complex solution approach. Provides thought leadership on oversight and governance sets expectations for quality practices and standards to realize the business solution. Promotes a cohesive build methodology so the solution can be transitioned to live operations, leveraging solution expertise. Ensures communication of and adherence to the pre-sales value proposition.
• Creates a culture and clarity around technical insights and escalations, and ensures broad sets of projects move forward. Provides support and guidance to team in identifying scenarios that could slow or impede pre-sales/delivery. Resolves escalations as needed and coaches team on best practices for handling escalations. Ensures that issues and blockers and addressed by the appropriate groups. Identifies patterns in blockers across business areas or a territory.
• Works in close collaboration with the Service Line and Account Team to identify, categorize, and communicate business and technical risks. Defines risk mitigation activities that are foundational to the project plan. Defines risk contingency plans for invocation should the risk occur.

Practice Development

• Generates new and/or improvements to existing intellectual property. Connects gaps and patterns across business and technology areas to drive changes. Identifies which ideas should be culled, with consideration for scale across customers. Drives the re-use of intellectual property and recommends practices in both pre-sales and delivery. Participates and contributes to internal/external communities.

Trusted Advisor

• Develops a network of internal/external relationships with senior-level decision makers to build influence in addressing problems/blockers and facilitating additional views on the matter of interest. Acts as an advisor to external stakeholders. Provides direction to facilitate relationships between others. Stays up to date on Microsoft’s technologies, products, and services in order to communicate Microsoft's mission, strategy, and capabilities.
• Coaches team to use evidence-based arguments that articulate complex concepts in a simple manner to respectfully challenge Microsoft and customers/partners when a decision or course of action will not produce optimal results. Leverages strategic expertise to encourage alternative approaches where applicable. Serves as the "technical conscience" to challenge the status quo and unrealistic expectations. Proactively resolves conflicts and seeks resolution to balance the overall outcome. Drives consensus where possible and leads decisions to resolve conflict when needed and guides team in doing so.
• Provides their team with a holistic perspective of customer/partner challenges, industry trends, and competitor architectures to allow team members to engage with customers/partners, demonstrate Microsoft's value, and develop counter strategy.

Thought Leadership

• Fosters community sharing of stories and leveraging of pre-existing resources by encouraging and empowering team to share learnings and by establishing a cadence (e.g., internal technical brainstorming calls, presenting latest challenges in staff meetings) to calibrate on challenges and trends that impact the team across the subsidiary level. Holds teams accountable for sharing insights with v-team members to inform the direction they take with customers/partners.
• Participates in external architect community events (e.g., conferences, seminars, technical meetups, Webcasts, blogs, hackathons) and shares learnings with internal team. Acts a mentor to junior colleagues by educating them on technical and non-technical concepts and sharing best practices. Demonstrates deep industry knowledge and drives recognition for Microsoft solutions through presentations and engagements with external audiences.

Other

• Embody our culture and values

Qualifications

Qualifications

Required/Minimum Qualifications

• Bachelor's Degree in Computer Science, Information Technology, Engineering, or related field AND significant years experience in technology solutions, practice development, architecture, consulting, and/or technology domain (e.g., Security)
  • OR Master's Degree in Computer Science, Information Technology, Engineering, or related field AND solid years experience in technology solutions, practice development, architecture, consulting, and/or technology domain (e.g., Security)
  • OR equivalent experience.

Additional or Preferred Qualifications

• Bachelor's Degree in Computer Science, Information Technology, Engineering, or related field AND significant years experience in technology solutions, practice development, architecture, consulting, and/or technology domain (e.g., Security)
  • OR Master's Degree in Computer Science, Information Technology, Engineering, or related field AND significant years experience in technology solutions, practice development, architecture, consulting, and/or technology domain (e.g., Security)
  • OR equivalent experience.
• Solid years technical sales experience.
• Solid years project management experience.
• Decent years people management experience, including managing consultant practice managers, technical sales managers, and/or technical architect managers.

French and or German speaking would be an absolute PLUS

Microsoft is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable laws, regulations and ordinances.  We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. If you need assistance and/or a reasonable accommodation due to a disability during the application or the recruiting process, please send a request via the Accommodation request form.

Benefits/perks listed below may vary depending on the nature of your employment with Microsoft and the country where you work.