Job Description:

The Role

The Software Engineer will support Engineering and Systems Operational support for Business Unit aligned functions including Application Support, Cloud Enablement, Helpdesk, Environment Management, Mid-tier & Web Operations, Mainframe Support, Platform Engineering and Voice Operations. By demonstrating and promoting Fidelity and agile leadership behaviors, you will evolve and sustain an innovative agile culture.

You will have the opportunity to leverage all your skills in engineering, modernizing, and testing applications in addition to providing critical production support. You will be encouraged to quickly gain understanding of all the components of our applications and will work with the team to deliver outstanding solutions.

Our ever-evolving technology stack ensures a phenomenal learning culture in the team. We are always exploring new technologies and new ways to continually provide value to our customers. This team has a direct and positive impact on Fidelity’s customers.

The Expertise and Skills You Bring

• Experience managing technology environment stability and availability.

• Knowledge of ITIL practices

• Knowledge of DevOps and Site Reliability Engineering (SRE) practices and principles.

• Experience with Agile software development methodologies, delivery projects, and implementation.

• Knowledge of basic networking (ping, traceroute, DNS)

• Experience with search and analytics engines (Splunk, ELK…)

• Experience with Linux/UNIX and Windows operating systems

• Experience with workflow design, data analysis, and requirements identification/specification

• Experience with cloud-based technologies including SaaS solutions in the cloud and AWS

• Experience with CI/CD pipelines and associated technologies

• Experience with Powershell and Python scripting

• Experience with programming languages including Java.

• Production support experience with financial systems

• Experience with docker, cloud-computing / cloud services platforms (e.g. AWS or Azure) will be a plus

• Ability to provide 24×7 support for the production environments

• Strong problem solving and troubleshooting skills

• Strong communication (written and verbal) and interpersonal skills

The Team

You will have the opportunity every single day to play a role in execution of critical initiatives, projects and support before the team. The individual will also have the opportunity to collaborate with world-class engineers from around the globe and to interact with senior management for communication and consultation purposes.

Certifications:

Company Overview

Fidelity Investments is a privately held company with a mission to strengthen the financial well-being of our clients. We help people invest and plan for their future. We assist companies and non-profit organizations in delivering benefits to their employees. And we provide institutions and independent advisors with investment and technology solutions to help invest their own clients’ money.

Join Us

At Fidelity, you’ll find endless opportunities to build a meaningful career that positively impacts peoples’ lives, including yours. You can take advantage of flexible benefits that support you through every stage of your career, empowering you to thrive at work and at home. Honored with a Glassdoor Employees’ Choice Award(opens in a new tab), we have been recognized by our employees as a Best Place to Work in 2022. And you don’t need a finance background to succeed at Fidelity—we offer a range of opportunities for learning so you can build the career you’ve always imagined.

As a result of COVID-19, many of our associates are continuing to work remotely. When Fidelity employees eventually return to the office, our goal is for most people to work flexibly in a way that balances both personal and business needs with time onsite and offsite through what we’re calling “Dynamic Working(opens in a new tab).” 

We invite you to Find Your Fidelity at fidelitycareers.com.

Fidelity Investments is an equal opportunity employer. We believe that the most effective way to attract, develop and retain a diverse workforce is to build an enduring culture of inclusion and belonging.

Fidelity will reasonably accommodate applicants with disabilities who need adjustments to participate in the application or interview process. To initiate a request for an accommodation, contact the HR Leave of Absence/Accommodation Team by sending an email to accommodations @fmr.com, or by calling 800-835-5099, prompt 2, option 2.