At Cox, we’re forward-thinking innovators who put people first. Our award-winning workplace culture is centered on inclusion and kindness, and we’re looking for people to join our mission to be a force for good in the world. Come build a better future with us across automotive, communications, the environment and more.

We want to do everything we can to keep our employees safe and healthy. Therefore, where permitted by applicable law, you will need to be fully vaccinated against COVID-19 to be considered for this U.S.-based job. Reasonable accommodations for medical and religious objections will of course be considered.

Keep reading to learn more about this opportunity to join the Cox family of businesses.

The Software Engineer writes and maintains code within applications and systems to implement capabilities and features, improve performance and maintainability, while reducing technical debt in alignment with product and technology roadmaps. The Software Engineer plays a role in Agile planning, providing advice and guidance, and monitoring emerging trends. Help develop, maintain and support the ServiceNow modules used to support the ITSM processes within the enterprise ServiceNow platform. The ServiceNow Developer will elicit the technical requirements, design, develop, implement, configure, support and maintain the ServiceNow modules and integrations.

Agile Planning

Works with Product Management in an agile scrum to understand the challenges that customers and end users face in their day-to-day work and partner with them to design viable solutions.

Recommends viable solutions to processes, technology, and interfaces that improve the effectiveness of the team and reduce technical debt.

Foresees capacity requirements for component usage and identifies limitations.

Provides input into story sizing, backlog grooming, and release planning.

Product Development

Contributes to product and solution designs to address critical issues and complex problems.

Develops software in response to the needs of stakeholders.

Understands technical architecture and writes software that are aligned with agreed upon standards.  

Performs trouble-shooting efforts and investigations when necessary.

Application Support

Provides ongoing support, monitoring, and maintenance of deployed products.

Advice and Guidance

Actively collaborates with other software engineers providing technical guidance and oversight where appropriate.

Emerging Technology Monitoring

Actively participates in the engineering community, staying up to date on new software technologies and best practices and shares insights with others in the organization.

System Design                    

Ability to:

Control system design practice within an enterprise or industry architecture. 

Influence industry-based models for the development of new technology applications. 

Develop effective implementation and procurement strategies, consistent with business needs. 

Ensure adherence to relevant technical strategies, policies, standards and practices.

Programming/ Software Development                      Ability to:

Design, code, test, correct and document programs and scripts from agreed specifications, and subsequent iterations, using agreed standards and tools, to achieve a well-engineered result. 

Take part in reviews of own work and leads reviews of colleagues' work.

System Integration                    

Ability to:

Establish standards and procedures across the technology service lifecycle (including the development lifecycle) in the areas of systems integration and testing and ensures that practitioners adhere to them. 

Application Support                     Ability to:

Manage application enhancements to improve business performance. 

Compensation:

Compensation includes a base salary of $63,852 – 89,454. Salary may vary outside of the anticipated range based on factors such as the ultimate location of the position and the selected candidate's experience.

Position is eligible for additional compensation that may include commission (annual, monthly, etc.) and/or an incentive program.

Qualifications:

Qualifications    

Bachelor’s degree in Computer Science, MIS, Business Administration or related field or equivalent combination of industry related professional experience and education

Working experience developing ServiceNow software solutions using JavaScript, Jelly, REST Web Services, JSON, XML, HTML and CSS Solution and provide requested enhancements to existing ServiceNow applications

Working experience delivering automated workflow solutions, advanced scripting of Business Rules, UI Policies, Client Scripts, ACLs, Workflow Activities, Flow Designer, Integration Hub, etc. on the ServiceNow Platform

Excellent interpersonal, verbal/written communication skills and ability adapt to varied audiences 

Working experience in design, development, and implementation of highly scalable, high-volume software systems and components, web applications, and Software as a Service Environments

Working experience realizing applications from conception and design to implementation and support

Experience with IT Service Management processes and SDLC 

Working experience with application lifecycle methodologies (e.g. agile, iterative) 

Working experience in analysis, design and programming

Experience with configuration and prototyping on ServiceNow in a large enterprise environment 

Ability to capture requirements, design workflow, and deliver solutions

Working in an Agile Team environment

Who We Are

About Cox Automotive

There’s nothing ordinary about Cox Automotive. We are people of every background driven by our passion for mobility, innovation, client success and community outreach. We make buying, selling and owning (or simply using) cars easier for everyone. Touching more than 40,000 clients across five continents, we bring together the best brands and the best teams to propel the automotive industry forward. Some of those team members work for our iconic consumer brands like Autotrader and Kelley Blue Book, while others are creating the future of automotive at industry-facing brands like Dealer.com, Manheim and vAuto.

About Cox 

We are the Cox family of businesses. We’ve been making our mark since 1898 by building and evolving world-class businesses, staying true to our values, and encouraging top talent to always look for growth and impact while building a career with us.  Our primary divisions – Cox Communications and Cox Automotive – are driving a new wave of innovation, powering smart cities with powerhouse broadband communications and pioneering greener, more progressive transportation alternatives for individuals and fleet operators.  We’re also expanding into new spaces like cleantech and healthcare to rev up our momentum toward building a better future for the next generation.  We’re looking for the talent today who will be our leaders tomorrow. Sound intriguing? Learn more about where we are today, where we hope you’ll be going with us, and the common purpose that unites us at coxenterprises.com.

Benefits of working at Cox may include health care insurance (medical, dental, vision), retirement planning (401(k)), and paid days off (sick leave, parental leave, flexible vacation/wellness days, and/or PTO).  For more details on what benefits you may be offered, visit our benefits page.

Cox is an Equal Employment Opportunity employer – All qualified applicants/employees will receive consideration for employment without regard to that individual’s age, race, color, religion or creed, national origin or ancestry, sex (including pregnancy), sexual orientation, gender, gender identity, physical or mental disability, veteran status, genetic information, ethnicity, citizenship, or any other characteristic protected by law.  Cox provides reasonable accommodations when requested by a qualified applicant or employee with disability, unless such accommodations would cause an undue hardship.  

Statement to ALL Third-Party Agencies and Similar Organizations:  Cox accepts resumes only from agencies with which we formally engage their services.   Please do not forward resumes to our applicant tracking system, Cox employees, Cox hiring manager, or send to any Cox facility. Cox is not responsible for any fees or charges associated with unsolicited resumes.