We are looking for strong, self-motivated, and results-driven individuals who can thrive in dynamic, fast-paced environments. We value a healthy work environment where openness, trust, diversity, respect, and care are strong cultural values. We expect all team members to bring customer obsession, continuous learning, and product and engineering excellence to their work every day. 

Responsibilities

As a critical part of the wireless LTE Sustaining team, we are looking for an experienced engineer who is passionate about building and managing a world-class wireless LTE service that supports 5G/4G/3G/2G technologies in the evolved packet core network. 

Responsibilities for this role include 

• Development of custom features and enhancement of the software. 
• Problem isolation down to the node, configuration, interface, protocol, and line of code. 
• Reproduction of reported issues using lab equipment, test tools, code navigation, debugging techniques, 3GPP understanding, and ingenuity.
• Development and test of quality corrective content for software and documentation changes.
• Development of tools/scripts to automate and improve productivity and process.
• Participate in a 24×7 emergency support rotation (On need basis)
• Resolve reported issues in a timely SLA based fashion.
• Provide product and software support to operations teams and customers around the globe to resolve challenging field issues in a timely fashion on our virtualized AMF/MME/SGSN product.

If you enjoy taking risks, learning from mistakes, contributing to success of others, love to tackle hard engineering challenges, and want to make real, continuous, customer impact, then this is the group for you! 

Qualifications

• A hands-on, technical enthusiast with 2 to 7 years of experience with designing, developing, and testing software systems or services.
• Strong software design, coding, debugging, and problem-solving skills.
• Excellent C++ programming skills and well versed with object-orientated concepts.
• Excellent capability to utilize and understand packet tracing tools like Wireshark.
• Extensive knowledge and understanding of the end-to-end 3GPP architecture Nodes: MME, SGSN, HLR, HSS, SGW, PGW procedure, and message flows.
• Hands-on experience in the development and debugging of EPC products such as SGSN, MME, S/P-GW.
• Customer obsession and passion for shipping high-quality products 
• Self-driven, can work independently, and capable of dealing with ambiguity 
• Excellent communication and collaboration skills 

Experience in any of the following skills will be an additional asset:

• Experience working in a Linux environment and/or with Open Source projects is a plus 
• Experience with cloud infrastructures such as Azure, AWS, or GCP 
• Experience supporting live site services.
• Excellent programming capability in PERL, Python, Expect/TCL, Shell.
• Knowledge and understanding of Network Functions Virtualization (NFV) architecture and the OpenStack® framework.

Microsoft is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, colour, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable laws, regulations, and ordinances. 

Benefits/perks listed below may vary depending on the nature of your employment with Microsoft and the country where you work.

Microsoft is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable laws, regulations and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or the recruiting process, please send a request via the Accommodation request form.

Benefits/perks listed below may vary depending on the nature of your employment with Microsoft and the country where you work.