Overview

The Software Development Engineer, DevOps Salesforce Commercial is mainly focused on the deployment and smooth operation of a software product. A leadership role with a core focus in long-term, sustainable, end to end holistic solutions with a business product/service mindset.  The job applies the principles of software engineering for designing, developing, maintaining, testing, and evaluating software to address business needs and create a business product or enable a business service. Effectively works in configuration, development, testing and project management roles. Takes part in the complete Software Development Process (SDLC). Understands software development as well as software testing. Has a deep understanding of multiple systems/modules across a platform and has very strong business acumen. 

Specialized Skills and Technologies

Experience with Salesforce platform production deployments working in an agile methodology environment 

Excellent understanding and demonstrated experience in the use of DevOps tools (i.e. Bitbucket, Jenkins, Automated deployment, Sonar tools) with CICD capabilities and Agile practices

Production support background with emphasis on the production change and incident process will be a plus Strong server OS scripting and automation experience (Windows and Linux) 

Well versed in Pivotal/AWS Cloud, Docker Container, Unix, and Windows Strong knowledge in at least one programming language such as Python, Java, Groovy , Powershell or Golang and source code management systems like Bitbucket (GIT)

Experience with Static Analysis tools like Sonar, PMD

Primary Responsibilities

If required, automate deployments, configuration changes, data refreshes, testing scripts, backups, archival, and recovery processes.

Configure, code and automate required QA scripts with a business product/service mindset Work with development, infrastructure and QA teams to build SGWS appropriate practices (i.e. CI/CD practice)

Publish required metrics and make visible to appropriate stakeholders

Obtain any certifications needed to be able to effectively support applications in scope 

Mentor peers to help them build capabilities

Improve efficiency of team to resolve problems

Document troubleshooting instructions (continuous improvement)

Determine opportunities to streamline deployment and support activities to achieve more efficient, timely, and cost-effective application support results

Define best practices, quality gates, and static code evaluation to ensure code base is optimal

Train and support team members to follow appropriate processes

Provide 24X7 support for software applications under area of responsibility

Contributes to the long-term roadmap of a given solution

Serves as a liaison between business and technology teams to provide strategic project outcomes and support decisions

Minimum Qualifications

Bachelor’s Degree or a combination of work experience and education

Ten (10)+ years in application development or comparable experience

Five (5)+ years of experience managing software releases in a DevOps environment as a Release Engineer

Three (3)+ years of experience with server management

Proven ability to plan, schedule, and execute plans and rollback plans across a variety of applications and teams

Solid understanding of and detailed experience with IIS and Windows Servers, deploying web services

Experience using and building version controlled (in-repository) CI/CD pipelines on modern tools

Experience working with, and directing third-party Application Development teams

Experience leading and supporting teams with large-scale Application Development projects/programs

Ability to lead and manage change through process development and improvement

Proven ability to drive Behavior-Driven-Design (BDD) process

Agile Delivery Values

Openness – Team and stakeholders agree to be open about all work and challenges 

Commitment – Personally commit to achieving the goals of the team 

Respect – Respect your team members to be capable and independent 

Courage – You have courage to do the right thing and work on tough problems 

Focus – Everyone focus on the work in the sprint and the goal of the scrum team.  Rise and fall as a team

Physical Demands

Physical demands include a considerable amount of time sitting and typing/keyboarding, using a computer (e.g., keyboard, mouse, and monitor), or adding machine

Physical demands with activity or condition may include walking, bending, reaching, standing, squatting, and stooping

May require occasional lifting/lowering, pushing, carrying, or pulling up to 20lbs

Southern Glazer’s Wine and Spirits provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.