Job Description:

We are looking for a motivated individual with proven experience in production operations and software engineering (Site Reliability Engineer). To be successful in this role you will participate and often lead engineering efforts with business partners, develop solutions to address application stability, build self-service and automations tools, maintain complex on-prem and cloud infrastructures, work in a modern DevOps and Agile environment, and focus on stability and reliability of all the Fidelity Insurance application.

The Team

The FILI Production Service team supports a wide landscape of Insurance business applications and is responsible for stability and reliability of these platforms. The team plays a key role in FILI’s initiative to move batch and online apps to the cloud. Our team members are hands-on Site Reliability and Software Engineers embedded in DevOps squads to focus on infrastructure-as-code, automation, and process improvement. We approach operations as a software challenge and strive to eliminate toil and manual efforts.

The Expertise We’re Looking for

• Bachelor’s Degree in Computer Science, Information Science, Mathematics, Physics (or equivalent)

• Minimum 5 years of combined production support with software engineering experience

• Hands-on Linux experience (user and permissions management, file systems, performance tuning)

• Proficiency with scripting languages like Bash, Python, Perl or PHP

• Some Experience in databases and using SQL (like Oracle, MySQL, AWS RDS, AWS DynomoDB)

• Experience with CI/CD pipelines using technology such as Groovy, Jenkins and Urbancode Deploy

• Experience in monitoring and logging solutions for web and cloud-based applications

• Excellent at communicating and building relationships across teams and technology partners

• Confidence to work independently and with minimum supervision

The Value You Deliver

• Work across multiple squads to ensure stable and standardized applications infrastructure and environments

• Leading by example to share knowledge while also learning from other experienced engineers

• Relationship builder, participating in complex projects across multiple squads, business partners and external vendors

• Effectively represent projects and team efforts at business venues, user groups, and to organizational leaders

• Actively participate in development and migration to cloud-centric solutions and participate in research efforts

• Work effectively in unstructured environments, anticipating impact of changes and providing quick resolution for high impact incidents

• Think outside the box to identify and develop innovative, secure solutions which may not conform to traditional practices

Certifications:

Company Overview

Fidelity Investments is a privately held company with a mission to strengthen the financial well-being of our clients. We help people invest and plan for their future. We assist companies and non-profit organizations in delivering benefits to their employees. And we provide institutions and independent advisors with investment and technology solutions to help invest their own clients’ money.

Join Us

At Fidelity, you’ll find endless opportunities to build a meaningful career that positively impacts peoples’ lives, including yours. You can take advantage of flexible benefits that support you through every stage of your career, empowering you to thrive at work and at home. Honored with a Glassdoor Employees’ Choice Award(opens in a new tab), we have been recognized by our employees as a Best Place to Work in 2022. And you don’t need a finance background to succeed at Fidelity—we offer a range of opportunities for learning so you can build the career you’ve always imagined.

As a result of COVID-19, many of our associates are continuing to work remotely. When Fidelity employees eventually return to the office, our goal is for most people to work flexibly in a way that balances both personal and business needs with time onsite and offsite through what we’re calling “Dynamic Working(opens in a new tab).” 

We invite you to Find Your Fidelity at fidelitycareers.com.

Fidelity Investments is an equal opportunity employer. We believe that the most effective way to attract, develop and retain a diverse workforce is to build an enduring culture of inclusion and belonging.

Fidelity will reasonably accommodate applicants with disabilities who need adjustments to participate in the application or interview process. To initiate a request for an accommodation, contact the HR Leave of Absence/Accommodation Team by sending an email to accommodations @fmr.com, or by calling 800-835-5099, prompt 2, option 2.