Our team is on a mission to deliver reliable services that help engineers at Apple do their best work and we are looking for a site reliability engineer to join our efforts. We are a global operation and you'll partner with team members around the world. You'll play a critical role in the day-to-day operations of services relied upon thousands across Apple. You'll work alongside engineering teams to ensure they're successful. You'll look for opportunities to innovate all while driving for rock-solid operations. We believe that every engineer brings unique skills and perspective. Far more than any specific experience or skill, we are looking for engineers who want to build great software, learn and develop their skills, and ultimately enable others to develop amazing applications.Responsibilities will include: -Adopt and apply SRE best practices to services you support-Keep users, key stakeholders, and leadership informed through regular reporting and communications-Creation of automation for manual tasks/toils-Develop playbooks related to actionable alerts-Foster strong relationships with cross-functional teams-Participating in on-call rotations

Key Qualifications

• A positive and respectful attitude
• A passion for providing reliable services at scale, on bare metal as well as in cloud environments
• Strong understanding of administration of Linux services
• Superb collaboration skills with excellent written and verbal communication
• Excellent troubleshooting and problem solving skills
• Familiarity with microservices architecture and prior experience as an SRE, software engineer, or system administrator
• Proven ability to self-manage large projects and meet deadlines
• Experience in development with Go, Python, or similar languages
• Experience with container orchestration with Kubernetes
• Experience with data visualisation with Grafana or Splunk
• Good knowledge of CI/CD pipeline creation with Jenkins or similar services

Description

As part of Software Delivery Services & Infrastructure SRE, you will be responsible for delivering reliable services and driving projects to a successful outcome. This role will focus on operating and supporting a distributed development workflow used by teams in Software Engineering. You will monitor SLOs, respond to incidents, troubleshoot issues, and ensure the service is up-to-date and secure. You will collaborate with engineering teams to implement best practices and shape technical decisions. To ensure your success, this job will provide you with:-Passionate and talented coworkers around the global that are ready to collaborate, mentor, and learn from you-Ownership to drive meaningful improvements to the operational reliability of the services you manage-Opportunities to contribute to the best practices used by SRE teams within Software Delivery-Training in technologies that may be new to youApple's most meaningful resource, our soul, is our people. Apple benefits help further the well-being of our employees and their families in meaningful ways.No matter where you work at Apple, you can take advantage of our health and wellness resources and time-away programmes. We’re proud to provide stock grants to employees at all levels of the company, and we also give employees the option to buy Apple stock at a discount — both offer everyone at Apple the chance to share in the company’s success. You’ll discover many more benefits of working at Apple, such as programmes that match your charitable contributions, reimburse you for continuing your education and give you special employee pricing on Apple products.You will be fully eligible for Apple benefits. The programmes vary by country and are subject to eligibility requirements.Apple benefits programmes vary by country and are subject to eligibility requirements. Apple is an equal opportunity employer that is committed to inclusion and diversity. We take affirmative action to ensure equal opportunity for all applicants without regard to race, colour, religion, sex, sexual orientation, gender identity, national origin, disability, Veteran status, or other legally protected characteristics. Apple is committed to working with and providing reasonable accommodation to applicants with physical and mental disabilities.

Education & Experience

Bachelors/Masters Degree in Computer Science, Computer Engineering, Electrical Engineering, or equivalent experience