ABM (NYSE: ABM) is a leading provider of facility solutions with revenues of approximately $6.4 billion and over 130,000 employees in 300+ offices deployed throughout the United States and various international locations. ABM’s comprehensive capabilities include electrical & lighting, energy solutions, facilities engineering, HVAC & mechanical, janitorial, landscape & turf, mission critical solutions and parking, provided through stand-alone or integrated solutions. Founded in 1909, ABM provides custom facility solutions in urban, suburban and rural areas to properties of all sizes — from schools and commercial buildings to hospitals, data centers, manufacturing plants and airports.

Job Title

Site Coordinator

Education

High School or GED

Career Level

Manager

Category

Operations

Job Type/ FLSA Status

Salaried Exempt

Travel Required

None

Shift Type

Job Description

Under general direction, schedules the day to day activities of the facility maintenance teams. Responsible for processing and administering all work order requests, customer trouble calls and the Computerized Maintenance Management Systems (CMMS). Follows up as needed to assure customer satisfaction to work order requirements.

Job Duties:

• Receives all written and electronic customer work requests, verifies completeness of all entries, enter information into CMMS, issues work order, determines appropriate supervisor and closes work orders upon completion.
• Communicates with requester to determine total scope of work and priority of the work to be performed. Keeps requester apprised as to the status of the work order until completion.
• Administers the preventative maintenance tracking and documentation programs, assigns and distributes the work to the appropriate supervisor, reviews scope and frequency of assignments with the supervisor and makes changes where required.
• Identifies resources and materials required to execute the requested work. May verify the availability of those resources prior to scheduling the work or arranges for appropriate alternatives.
• Generates and provides management reports on topics tracked such as overtime, work backlog, equipment repair history and cost, trouble calls, work orders, and customer satisfaction.
• May estimate job requirements for preventative maintenance activities including number/type of O&M staff to be assigned and number of man-hours per task
• Attends daily/weekly meetings with facility maintenance management to develop the next day/week’s schedule, reviews the status of scheduled work orders, and discusses new, incoming work orders.
• Utilizes computerized maintenance management system to manage work orders history and track job status and repair costs.
• May review utilization and cost data to recommend corrective actions to reduce costs.
• Performs all work in accordance with established safety procedures.
• Complies with all company policies and procedures and adhere to company standards.
• Creation of purchase orders.
• Receiving of invoices and verifying information against purchase orders.
• Monthly reporting duties regarding current status of the budget.
• Performs other duties as required

Minimum Requirements

• Minimum High School Diploma, Bachelor’s Degree preferred.
• 3 years prior experience required.
• Personnel Management experience desired.
• Project Management experience desired.
• Budget planning experience preferred.
• Proficient with Microsoft Office.
• Strong written and verbal communication required.
• Detail oriented and able to manage multiple tasks at once.

Work Environment:

• General office and shop environment, as well as, exterior/outside environment.
• Biopharmaceutical production environment (clean rooms, labs, etc.)
• Possibility of exposure to Boiler and Chiller Operations environments

Organizational Relationships

• Reports to the Facility Services Manager but will interact with peers and the client on a daily basis.