The position:

Wilhelmsen Ships Service is looking for a Ships Agency Administrator to join our Ships Agency division in Gibraltar.

In Ships Agency, we provide our customers with piece of mind while we handle their cargo, their vessels and their crew. We handle 75,000 port calls per year, which means that every 7 minutes, anywhere around the world, we send a ship safely out to sea again to fulfil its purpose. We match local expertise with strict global standards, making sure we consistently make our customers’ port calls as efficient and safe as possible.

Our most important competitive advantage is our qualified and competent people worldwide, working together across different cultures towards common goals.

The world around us changes constantly. As a learning organization we continually seek to renew ourselves, to work smarter and improve everything we do. As a result, we are more able to recognize opportunities and develop new and innovative solutions.

About Wilhelmsen

Founded in Norway in 1861, Wilhelmsen is now an extensive global maritime group providing more than half of the merchant fleet with essential products and services, along with crew and technical management to the largest and most complex ships that have ever sailed. We are committed to shaping the maritime industry and also seek and develop new opportunities in the renewable energy, offshore and power sectors. With thousands of colleagues in over 70 countries, we support a diverse and inclusive work environment and go one step further in competence, sustainability, innovation and unparalleled customer experiences.

About the location / department

 The position will be located at Unit 1, Candytuft House, Waterport Terraces which is situated at the entrance to the Port of Gibraltar.

The Ships Agency Administrator will report to the Ships Agency Operations Manager.

Who you are:

Preferably you have a basic understanding of the Shipping Industry and familiar with port regulations and procedures, but if not, we will consider those with the right attitude and desire. You will need to possess a strong Health and Safety focus with a desire to get the job done, and get it done right. The ability to work independently is critical, however always remembering you are a part of a team working to be successful together. The ability to work under pressure, to be a problem solver, and a solution provider are important traits to be successful in the role. Reliability, trustworthiness, multitasking, thoroughness, and determination are all characteristics that you also need to possess. 

We will only accept applications with a valid work and residence permit for Gibraltar.

Required experience and skills:

• Fluency in both English & Spanish language.
• Clean car & motorcycle license.
• Motivated & eager to learn.
• Computer literate (MS Office Products).
• Good communication skills, hardworking & flexible.
• Very customer centered & responsible.

What you will be doing (main responsibilities):

• Administrative support to the Operations team.
• Ensure compliance of the Ships Agency processes.
• Ensure to comply & coordinate/deliver services as per the Operations Manager instructions.
• Proactively follow up, check & approve supplier’s invoices.
• Perform other duties as assigned.