Key Responsibilities

·         Conversion - Manage the efforts of operating teams of a multi- line, area or technology on one shift in the efficient conversion of materials into quality products in a safe, secure and sanitary manner within the product design specifications.

·         Change Agent - Recommend and implement changes in methods, equipment, systems and organization, as needed, to assure that the objectives of the line/area are met.

·         Associate Advocacy - Manage associate relations issues and guide and direct the hiring, training, retraining, development and motivation of Operations associates following self-managed, team working principles with a minimum degree of guidance from the Operations Manager.  Gallup Engagement surveys will be used to determine individual effectiveness in this area and assure site to site consistency.

·         Goal Setting and Measurement - With the general guidance of the Operations Manager and through Operations teams, establish line performance standards and goals, and measure, control, take corrective action and report results as appropriate.

·         Troubleshooting - At this stage of technical development, and under the general guidance of the Operations Manager, the Line Manager utilizes the resources on shift for the preventive maintenance, repair and troubleshooting of process/packaging equipment problems, with the objective of effectively using these resources to achieve desired performance levels.

·         Communications - Ensure that open communications are established and that opportunities to broaden the scope and responsibility of Operations teams/associates are undertaken.

·         Technology Advancement - Advise the Operations Manager when opportunities exist for moving the line/area forward in technological change.

·         Operations Strategy - Participate with the Operations Leadership Team in the implementation of improvement strategies that will help the line/area perform more effectively in the near term.

·         Associate Development - Evaluate associate performance and develop, in conjunction with associate's plans, to challenge their potential.

·         Personal Development - Keep abreast of the managerial and technical competencies, both within and outside Mars Petcare US.

·         Safety – Set the example and hold shift accountable to maintaining a safe working environment.

·         Quality – Ensure adherence to all GMP/HACCP/Q&FS requirements.