It takes something special to drive the development and implementation of new and exciting products and services. That’s a job for our Services Project and Program Management team within Professional Services. The team works closely with sales, customer service, partners, customers and other technical support groups in cross-functional teams. Together, they manage the lifecycle of highly complex, high risk projects - from design to delivery.

Join us as a Project Manager on our Professional Services team to do the best work of your career and make a profound social impact.

What you’ll achieve
As a Services Project Manager, you will be responsible for delivery of the standard project plan with minimal direction and coordination of standard project plans for projects with lower complexity and risk. You will work with external clients/customers from project initiation through delivery and ensure customer happiness to achieve Total Customer Experience (TCE).

You will:

• Provide a level of strategic and advisory consult to the customer, driving the business outcome

• Ensure quality service and operational performance

• Focus the customer and cross-functional teams on working together to achieve the end state solution, driving the business outcome and vision while advising the customer on risks, trends, and opportunities

• Effectively allocate and manages costs and investments for technology and resources, across the program

• Inform, manage, report and practice mitigation/avoidance/acceptance of dependency and impact management via a consistent program approach and communications

Take the first step towards your dream career
Every Dell Technologies team member brings something unique to the table. Here’s what we are looking for with this role:

Essential Requirements

• 5+ years of professional IT Project Management experience with a Bachelor’s degree or commensurate experience

• Experience as a project manager working with sales and consulting services

• Ability to pivot and multi-task to support multiple customers simultaneously with their daily workflows as required to meet departmental and customer requirements

• Excellent interpersonal, written, and verbal skills to be able to influence and interact with confidence and credibility at all levels within Dell Technologies

Desirable Requirements

• PMP (Project Management Professional) Certification

• Experience applying Six Sigma methodology

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