Summary

If you love engaging with our visitors and interpreting our places with inspiring events and ways to bring our work to life, we’ve got a fantastic opportunity for you.

This is a fixed term contract due to end when the previous employee returns from maternity leave.  At this point we cannot confirm exactly how long this contract will last, but it is unlikely to be more than 12 months.

What it's like to work here

Devon is a county of contrasts - from surfing beaches and spectacular cliffs on the north coast to the mellow south Devon countryside, with the wilds of Dartmoor - our North Devon portfolio has it all! With inspiring valleys, sandy beaches, towering cliffs, woodlands and moorland, North Devon was a favourite landscape of the Romantic Poets. It provides all visitors with a huge opportunity to enjoy the outdoors with walks of all shapes and sizes and if you love the outdoors, you’ll love being part of our team who promote our cause and the importance of preserving these special places for our future generations.

For more information about our property please visit www.nationaltrust.org.uk/days-out/regionsouthwest/devon

What you'll be doing

You'll work with the Experience & Visitor Programming Manager to ensure every aspect of the visitor experience is shaped by our special places and delivers an exceptional experience to everyone every time. That involves delivering the program of events, with something new each season for our regular visitors and locals, as well as ongoing events to inspire our occasional visitors.

With our inspiring landscapes with centuries of history and our ongoing conservation work, there’s everything here to fire your imagination, to create events and deliver outstanding interpretation. You’ll work with the North Devon portfolio team to understand our spirit of place, ensuring high standards of presentation, including signage, and service as part of the visitor experience team. You’ll also have the opportunity to contribute to project work across the portfolio.

This role will have a key role in the following areas:

Marketing

Working with our Visitor Experience Assistant lead on marketing, from press releases to print media.

Partnerships

Work with partners such as outdoor providers at Baggy Point and running organisations to facilitate great experiences for people at the places we look after.

Programming

Lead on programming, such as delivering outdoor cinema at Baggy Point, children’s trails, and engagement activities at local festivals.

Presentation

Be the lead for presentation standards, including access, signage and interpretation, across our places.

Please also read the full role profile, attached to the end of this advert.

Who we're looking for

This job is all about providing a service. To be fantastic in this role, you’ll need to;

• Experience of delivering inspirational engagement activities

• Have good people skills, enabling good working relationships with those in your team and across the property

• Understanding of how to interpret significant collections to varied audiences.

• Excellent organisational skills, and the ability to time manage projects successfully

• Have good interpersonal skills, able to deal with visitors in a variety of situations

• Have a flexible customer focused approach with experience in delivering high standards of customer service

• Experience of working with and supervising volunteers

• Empathy with aims of the National Trust, with genuine interest and knowledge of the work of the Trust

The package

The National Trust has the motto ‘For everyone, for ever’ at its heart. We’re working hard to create an inclusive culture, where everyone feels they belong. It’s important that our people reflect and represent the diversity of the communities and audiences we serve. We welcome and value difference, so when we say we’re for everyone, we want everyone to be welcome in our teams too.

Wherever you’re from, and whatever your background, we want to hear from you – and it doesn’t matter if you’re jam first, cream first, or even if you don’t like scones at all. Everyone is welcome.

Benefits for working at the National Trust include:

• Flexible working whenever possible

• Free parking at most locations

• Free entry to our properties for you, a guest and your children (under 18)

• Substantial pension scheme of up to 10% basic salary

Click here to find out more about the benefits we offer to support you.