Microsoft is on a mission to empower every person and every organization on the planet to achieve more. Our culture is centered on embracing a growth mindset, a theme of inspiring excellence, and encouraging teams and leaders to bring their best each day. Growth mindset encourages each of us to lean in and learn what matters most to our customers, to create the foundational knowledge that enables us to make customer-first decisions in everything we do. In doing so, we create life-changing innovations that impact billions of lives around the world. You can help us achieve our mission. 

This role will focus on, but not limited to UK Public Sector customers. 

Responsibilities

Responsibilities 

Collaborates with internal stakeholders (e.g., Solution Architect, Account Delivery Executive, Pursuit Lead, Sales Solution Specialist) in the pre-sale process by understanding business requirements and providing industry and technical input and/or solution offerings to help shape the deal. Supports drafting proposals and/or statement of work (SOW). 

Provides input on staffing and skill requirements for delivery to Resource Deployment, Technical Consulting Managers (TCMs), and/or Project Managers.  

Leads meetings with customers/partners to understand business needs. Uses business, industry, and technology strategies to map customer/partner requirements to the adoption and optimization of Microsoft technology solutions. Engages others appropriately to understand and define customer requirements 

Participates in project planning and develops project documents by identifying the risks and dependencies. Communicates the business value of planned solutions to customers/ partners. Identifies technical and business risks in programs and proposes mitigations. Assists project managers/architects in preparing for steering committee (e.g., developing artifacts). Manages their schedule and communicates to project leads. Generates and delivers Work Breakdown Structure (WBS). 

Implements solutions and provides oversight and leadership on workstreams across domains while adhering to Microsoft Services processes. Aligns solutions with the intent of the architecture. 

Manages escalations, analyzes situations, and coordinates appropriate resources to resolve issues by following delivery practices, considering cost implications, and engaging in conversations with internal and external stakeholders (e.g., Customer Service and Support, Project Manager, Solution Architect, Product Group) as needed. 

Proactively manages executive-level customer/partner/stakeholder relationships to identify and contribute to the drivers of satisfaction and dissatisfaction, determine the root cause, and establish recovery actions to improve the experience. Works with account team to ensure One Microsoft approach. Shares lessons learned with workgroup and consultant community.    

Acts as an ambassador in the consumption of intellectual property (IP) by leveraging and/or modifying existing IP or creating repeatable content where applicable. Provides feedback on Managed IP for continuous improvement, reports IP gaps, reviews IP to be considered for harvesting and curation and ensures it is logged for consumption. Improves Managed Standard Offerings (MSO) quality and collaborates with portfolio and solution teams of the domain by providing feedback. 

Identifies opportunities to expand or accelerate the adoption and consumption of the cloud and Microsoft technologies. Facilitates, as appropriate, other team members to scale the business with existing customers by articulating value propositions of strategic Microsoft products and services and developing new offerings for the domain. Drives innovation and digital transformation. Ensures the use of the existing intellectual property (IP).  

Learns new technologies or services based on business demands and industry trends. Obtains relevant accreditations and certification(s) as advised by domain leadership team. Identifies certifications and readiness plans in partnership with domain Chief Technology Officer (CTO). Leads or participates in relevant technical communities, and conducts training sessions to evangelize technology and/or offerings based on availability. Mentors team members and acts as a technical advisor for stakeholders by providing thought leadership, articulation of solutions value, and outcomes of business strategies 

Qualifications

• Active UK National Security Clearance (SC) or eligibility to apply 
• Demonstrable development experience C# with recent experience working with .Net Core/.Net 6. With experience working with Some or All of: 
• • GraphQL 
  • SpecFlow or other BDD experience 
  • DAPR 
  • Kubernetes 
• Experience with Azure DevOps including designing and deploying CI/CD Pipelines for containerization 
• Demonstrable experience working in and leading durable feature teams, project development teams inline with SCRUM 
• Experience designing solutions leveraging cloud design patterns e.g. Circuit-Breaker, Event Sourcing, Pub-Sub, Retry, Valet Key. 
• Demonstrable experience working on cloud native/distributed applications 
• Understanding and experience implementing Secure by Design principles. 
• Understanding and experience of working on solutions involving Azure Storage 
• Strong problem solving & troubleshooting skills. 
• Ability to evaluate end-user business requirements, translate them into technical specifications, and then develop and implement the appropriate technical solutions 

Preferred qualifications: 

• Experience with one of (in order of preference): Bicep, Terraform, ARM 
• Experience with Data Platforms, including 
• CosmosDB – or other NoSQL Data Storage 
• SQL 
• Experience using Azure Data Explorer 
• Key Vault 

Experience or understanding of: 

• Azure Service Bus 
• Event Hubs