Overview

Enterprise Holdings is the world’s largest car rental operator and an industry leader in mobility and technology. We are one of the top global travel companies, ranking ahead of many airlines and most cruise lines and hotels. And no matter what transportation challenges our customers face, we have an innovative solution.

We operate the Enterprise Rent-A-Car National Car Rental and Alamo Rent A Car brands via more than 9,500 fully staffed neighborhood and airport offices, including franchisee branches, in nearly 100 countries and territories.

Through this robust global network, we operate a fleet of nearly 1.7 million vehicles and provide a comprehensive portfolio of transportation solutions, including car rental, carsharing, vanpooling, car sales, truck rental, vehicle-subscription, and affiliated fleet management services. As a total mobility provider, we serve the needs of a wide variety of customers, businesses, government agencies and organizations every day.

At the center of it all, our dedicated IT teams innovate, design, and develop the technology that is redefining how customers rent, buy and share vehicles from our family of brands. Here, you will be part of a diverse and talented team that creates and delivers powerful technology solutions for our customers and employees across the world with the resources and support to develop in a variety of career paths.

As you are considering a position with Enterprise Holdings, we invite you to learn more about our business. Today – and every day – the safety and wellbeing of employees, customers, and the communities we serve is our top priority. For the latest on our COVID-19 response, please click here.

As an Enterprise employee, we offer an excellent package with market-competitive pay, comprehensive healthcare packages, 401k matching & profit sharing, schedule flexibility, work from home opportunities, paid time off, and organizational growth potential.

This position is open to candidates who wish to work from home (WFH). Employees who choose virtual / remote work should have an adequate space to serve as their home office.  #LI-REMOTE

Responsibilities

As a Senior Systems Engineer you will be responsible for using your technical knowledge of professional concepts to solve business problems.  We are looking for a talented individual that can serve as a subject matter expert in their area of focus and represent their department on complex assignments.  You will be responsible for evaluating elements of technology’s effectiveness through requirements gathering, testing, research and investigation and make recommendations for improvements that result in increased quality and effectiveness.  You will be required to listen to and evaluate customer needs to determine and provide high quality solutions that align with customer expectations. 

As a Senior Systems Engineer, on the x86 Virtual Compute team, you will be responsible for incident management and mitigation while streamlining day-to-day operational tasks through the use of scripting and automation techniques. You will support the Internal Private Cloud virtual infrastructure and service catalogs, and perform continuous improvements to the virtual infrastructure while working with other senior level staff.  You will provide incident and problem resolution for complex issues, perform disaster recovery exercises, and work closely with Product Engineering to enhance EHI’s internal private cloud. 

Key Characteristics

Intellectual curiosity. This is paramount. People who require strict work boundaries and/or prefer to focus within a single technical domain are not a good fit.

Energetic team member. We are looking for someone with passion and personality who loves a challenge. This person has strong engineering instincts and can sense risks while navigating towards solutions.

Automate everything mentality. Understanding how to integrate disparate technologies using vendor APIs and orchestration tools are paramount to the success of this candidate. This person needs to be interested in more than clicking a button; this person needs to be interested in creating the button that others click.

Ability to see the bigger picture. This person will understand the connections among all elements of a solution. They will help others see how their systems and related decisions connect to the bigger picture and affect success.

Excellent communication skills. This person is an active listener and fully engaged communicator. S/he will plug into projects and not wait for questions to be packaged up and delivered - but will actively participate in the ongoing dialogue of the project.

Comfortable with uncertainty (and the certainty of change). This person can anticipate change and is willing to embrace uncertainty - confidently knowing that they can adapt without losing their cool.

Execution orientated. This person loathes doing nothing and is capable of defining their path forward from a high-level vision.

Equal Opportunity Employer/Disability/Veterans

Qualifications

Required:

Must be presently authorized to work in the U.S. without a requirement for work authorization sponsorship by our company for this position now or in the future

3+ years of experience administering VMware vSphere 6.x infrastructure using VMware provided tools  

3+ years of experience administering Windows and/or Linux related infrastructure

3+ years of experience administering VMware environments using PowerCLI

3+ years of experience with scripting and automating infrastructure tasks using scripting languages such as Python, Java, JavaScript, PowerShell, or Bash

Must be able to work an on-call rotation, every 5 weeks 

Must be interested in exploring new technologies, and have a desire to push your skillset outside of your comfort zone

Must be able to prioritize projects and tasks while adhering to the overall Information Technology standards

Must be capable of leading meeting and discussions such as support case reviews or project team meetings

Demonstrated customer service support ethic and focus to deliver the highest, most consistent level of customer service to our customers and partners

Experience in all phases of the development lifecycle, including use of formal requirement documentation, testing methodologies, implementation strategies, and troubleshooting techniques

Flexible to facilitate an on-call rotation schedule for incident response and maintenance activities

Must be committed to incorporating security into all decisions and daily job responsibilities

Preferred: 

Bachelor's degree in Computer Science, Computer Information Systems, Management Information Systems, or related field preferred

Experience operating in an Agile development environment

Experience working in large data center deployments

2+ years of experience with VMware value-add products such as vRealize Operations, vSAN, and vRealize Automation

1+ years of experience automating build-related tasks using VMware SDK(s)

Hands on experience working with VCE’s Vblock and supporting components (Cisco UCS, Nexus, EMC)

Hands on experience working with Dell EMC hyper converged technologies and supporting components (VxRail and VxRack)

VMware VCP certification(s)

Microsoft\Linux certification(s)