Job Description:

Sr. Systems Analyst

The Role

We are seeking a dynamic and experienced individual with a proven track record of collaborating with business partners, understanding business requirements, translating business requirements into system requirements, and making recommendations regarding system functionality. This individual will work closely with development teams, partners, technology leads, and agile teams to ensure successful delivery of program achievements and adherence of the deliverables to the product roadmaps. It’s a fast-paced environment where decisions are customer-centric, data-focused, collaborative, and iterative!

The Expertise and Skills You Bring

Bachelor’s degree required. Technology-related field preferred.

7+ years of project delivery experience in a systems or business analyst role

5+ years working on agile teams delivering value in digital products preferred. Agile/Scrum experience is preferred

Demonstrable experience with systems development methodologies and formal documentation processes

Successful track record delivering in an evolving and fast-paced environment

Proven experience with project management in a technology / software development organization

Crafting web-based transaction applications in Agile/SCRUM methodology including requirements, stories and project tracking using JIRA

Knowledge of Financial services is a plus

Experience with APIs

Superb communication as a writer, presenter, and facilitator with presentation skills, both written and verbal

Outstanding collaborator and consensus builder

Results-driven and delivery-oriented, with ability to operate effectively at both strategic and tactical levels

Proactive, extraordinary teammate who understands how systems applications can provide solutions to business problems and objectives

Proven social skills including negotiation, communication, and influence

Has broad application/ technology knowledge (i.e. SQL, Use case writing, business processes and system workflows documentation) and is a recognized specialist in two or more areas

Highly developed organizational skills including the ability to prioritize tasks and meet deadlines

Entrepreneurial problem solver comfortable accepting, proposing and leading change

Experience in solving sophisticated business problems while turning them into simple software solutions

Comfortable working in a highly matrixed environment, involving multiple partners and technical groups

The Value You Deliver

Provide systems analysis on an Agile team that includes multiple business and technology partners. Collaborate with other Agile teams (Scrum of Scrums, etc.) to manage dependencies and scope

Collaborate with Agile team members to build comprehensive and cohesive solution approaches.

Work with partners to define the scope of problems/issues, in terms of business and/or system requirements and processes

Work with Agile team to develop user stories, acceptance criteria, and story maps

Participate and/or lead backlog refinement sessions. Translate sophisticated business needs into clear, significant, requirements/user stories. Research and evaluate alternative solutions

Demonstrable ability to evaluate design of existing systems to judge their functionality, efficiency, reliability, performance, usage, maintainability and cost of ownership

Provide support in estimating, planning, scheduling, and prioritizing work

Apply documentation standards and standard methodologies

Driven individual to understand the “Why”, with the ability to deal with ambiguous situations

The Team

Fidelity Charitable is looking for a Systems Analyst to join a fast-paced Agile technology team in Durham, North Carolina. The team is responsible for delivering and/or supporting features and digital experiences capabilities for our charitable donors, advisors, and internal service representatives. You’ll work to support the systems analysis for the team and make a huge impact on the organization by helping solve sophisticated business problems. This individual will be a member of a hard-working team consisting of software engineers, quality engineers and business analysis professionals.

Fidelity will reasonably accommodate associates with disabilities who need adjustments to participate in the application or interview process, or to perform the essential functions of their job.

For roles based in the US : Visit myHR and search for “accommodation” to review Fidelity’s Reasonable Accommodation for Disabilities Policy. To initiate a request for an accommodation, contact the HR Leave of Absence/Accommodation Team by completing the Accommodation Request Form on myHR, or by calling 800-835-5099, prompt 2, option 2.

For roles based in Ireland: Contact AccommodationsIreland@fmr.com(opens in a new tab)

For roles based in Germany: Contact accommodationsgermany@fmr.com(opens in a new tab)

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Certifications:

Company Overview

Fidelity Investments is a privately held company with a mission to strengthen the financial well-being of our clients. We help people invest and plan for their future. We assist companies and non-profit organizations in delivering benefits to their employees. And we provide institutions and independent advisors with investment and technology solutions to help invest their own clients’ money.

Join Us

At Fidelity, you’ll find endless opportunities to build a meaningful career that positively impacts peoples’ lives, including yours. You can take advantage of flexible benefits that support you through every stage of your career, empowering you to thrive at work and at home. Honored with a Glassdoor Employees’ Choice Award(opens in a new tab), we have been recognized by our employees as a Best Place to Work in 2022. And you don’t need a finance background to succeed at Fidelity—we offer a range of opportunities for learning so you can build the career you’ve always imagined.

As a result of COVID-19, many of our associates are continuing to work remotely. When Fidelity employees eventually return to the office, our goal is for most people to work flexibly in a way that balances both personal and business needs with time onsite and offsite through what we’re calling “Dynamic Working(opens in a new tab).”

We invite you to Find Your Fidelity at fidelitycareers.com.

Fidelity Investments is an equal opportunity employer. We believe that the most effective way to attract, develop and retain a diverse workforce is to build an enduring culture of inclusion and belonging.

Fidelity will reasonably accommodate applicants with disabilities who need adjustments to participate in the application or interview process. To initiate a request for an accommodation, contact the HR Leave of Absence/Accommodation Team by sending an email to accommodations @fmr.com, or by calling 800-835-5099, prompt 2, option 2.