The incumbent will support Manager, Digital Technology to work closely with the business units to deliver and support Salesforce platform for Cigna Hong Kong.

Job Duties:

• Analyze requirements to derive customer centric system solutions

• Support business users in the effective use of systems and technologies

• Investigate and resolve application issues

• Conduct effective code walkthrough with the team

• Design components for new/existing applications and write quality technical specifications

• Document system design and functional specifications

• Plan system integration test, design test cases and review test results

• Plan, organize and control tasks and sub-tasks for project

• Practice and enforce strict coding and configuration management standards

• Prepare necessary documentations, including User Manual and Operations Manual

Job Requirements:

• Minimum 5 years of experiences in Salesforce administration in particular on Core Community, Sales, Service, Marketing, and Health Cloud

• Minimum 5 years of experiences in Salesforce development in particular on Apex, LWC

• Experience in Vlocity package is an advantage

• Offshore team management is an advantage

• Experience in Agile and DevOps is an advantage

• Ability to lead and motivate team members in a stressful environment

• Proactive, self-motivated, strong problem solving skills

• Excellent communication skills with good command of English and Chinese

About Cigna

Cigna Corporation exists to improve lives. We are a global health service company dedicated to improving the health, well-being and peace of mind of those we serve. Together, with colleagues around the world, we aspire to transform health services, making them more affordable and accessible to millions. Through our unmatched expertise, bold action, fresh ideas and an unwavering commitment to patient-centered care, we are a force of health services innovation. When you work with us, or one of our subsidiaries, you’ll enjoy meaningful career experiences that enrich people’s lives. What difference will you make?