Responsibilities

A varied and challenging role, you will interact with a wide range of internal teams, partners, and customers as your thought expertise and influence help the Telco industry to transform. Some of your key responsibilities will include:    

• Gathering customer/partner insights to shape and form both the definition and ongoing execution of projects.
• Anticipating industry trends and leveraging insights to influence long-term technology strategy
• Works with internal and external stakeholders to socialise both the business solution and the project approach to determine if changes are needed 
• Developing strategic and actionable insights and presenting a compelling business case to program managers that influences product roadmaps and decision making. 
• Using a structured approach to architecture projects by adopting existing methodologies (e.g., Waterfall, Agile, Iterative) making use of existing reference architecture and established architectural styles and design patterns.  
• Proposing and developing new solutions to scale across multiple customers/partners. 
• Leading cost-based and technology-based discussions to explain the architecture in terms of its build, deployment, and ongoing operational use to determine customer appetite for the business solution. 
• Collaborating with the Project Manager to jointly drive project and technical governance of the design, build, and deployment into use of proof of concepts (PoCs) and pilots, using enterprise architecture processes and ensuring quality control through peer review. 
• Working with customers to understand and demonstrate business value (for example, release of revenue, cost savings) that the business solution realises.
• Working with the Account Team and/or Bid Team to understand the business problem, foster agreement based on the customer’s priorities, requirements/constraints, approach, principles, concepts, and expectations.  
  Developing a network of internal and external relationships with senior-level decision makers at high-impact customers/partners.
• Leading the adoption of Microsoft solutions technologies based on insight into all major customer/partner projects, understanding of competitor solutions, and understanding of how customer business value can be driven through Microsoft's offerings.  

Qualifications

With your mix of technical knowledge and interpersonal skills, you will have the opportunity to work with some of the largest organisations in the telecommunications industry. Some other knowledge, skills and experiences that will position you to make an impact in this role include: 

• Demonstrable knowledge of at least one of the following technologies – BSS, OSS, Data Fabric – coupled with strong knowledge of related areas: 
  
  • Network as a Service (NaaS) concepts, limitations, advantages, and the associated telemetry yielding the data streams comprising production and data network fabrics 
    packet core network elements in 3GPP 4G and 5G networks 
  • Billing Support System (BSS) domain with emphasis on system renewal by transformation of legacy to cloud native  
  • Operations Support System (OSS) domain including functionality, scaling, and solutions from leading vendors 
  • Fundamental aspect of cloud native functions and how these are optimised for public, private, and hybrid clouds 
  • 4G and 5G networks including 3GPP standards and TMForum 
  • Data fabric representation of telco and private/enterprise networks 
• Experience in business systems architecture, consulting, and/or technology solutions within the Telco industry 
• Regular interaction with executive level stakeholders in enterprise scale organisations 
• A background running customer ideation workshops with business and technical audiences  
• Practical knowledge of cloud native functions, associated technology, and service-based architecture 
• Bachelor's or Master's Degree in Computer Science, Information Technology, Engineering, or related field or equivalent experience.