We are the Azure Reliability team. We are a multidisciplinary engineering organization tasked with leading reliability holistically across the Azure platform – our goal is to Make Azure the World’s Safest and Most Reliable Cloud. 

For the most important Azure services and products, Azure Reliability adopts the Site Reliability Engineering (SRE) approach, where skilled teams of software engineers collaborate closely with product development teams to improve the availability, reliability, observability, and operability of our planet-scale distributed systems. 

Azure SRE teams strive to improve reliability fundamentals via software engineering, preferring long-lasting platform improvements delivered as engineering projects over repetitive manual operations. We contribute to the product fundamentals and architecture, share knowledge, and code, and prefer reuse over re-invention, always looking for ways to make what we build useful to multiple teams and products. 

We know that the SRE discipline is evolving; we learn from our peers in industry and aim to contribute to this evolution by innovating on SRE within our group and sharing those innovations in public. 

Our people have a wide variety of professional experiences, and we are interested to meet both candidates with traditional engineering backgrounds and those without. Some of us are industry veterans, while others joined quite recently. Together we form a varied and talented team, and we want to continue building our diversity with our new hires. We strongly believe that diversity and an environment where everyone can feel safe to contribute their own insights is the key to making the best workplace possible. We know that the best workplace makes the best products and services: not only is it the smart thing to do, but it is also the right thing. 

We are not looking for people who know it all, we are looking for people who want to learn it all. 

We value the input of people who aren’t afraid to learn all the time and embrace mistakes as they continuously improve both our services and themselves.  If you are excited by this type of challenge and you love to work in groups of people who are similarly excited: come join us! 

Responsibilities

Billions of users across the world rely on our products, and to meet this demand we design and implement world-class distributed systems.   

As a Software Engineer in one of our Azure SRE teams, you will be responsible for improving the reliability of key Azure products.  

The Azure SRE key focus areas are:  

• Balance feature development speed and reliability with well-defined service level objectives (SLOs).
• Improving our systems’ production posture via targeted observability and operability enhancements (telemetry, alerting, incident management, change management, safe production changes).  
• Building software and systems to manage platform infrastructure and applications.
• Building reusable automation to empower multiple teams to achieve their reliability goals. 
• Measuring and optimizing system performance, with an eye toward pushing our capabilities forward, getting ahead of customer needs, and innovating to continually improve.
• Participating in system design consulting, platform management, and capacity planning.
• Influencing the product architecture and roadmap to make sure the customer-experienced reliability is always a key consideration when evolving the product.  

We are looking for engineers passionate about the above areas who are also interested in:  

• Providing technical leadership for engineers across multiple teams within Azure.  
• Mentoring engineers on SRE principles, practices, and tools.
• Care deeply for the Performance, Reliability, Operations & Quality of the Services.

Qualifications

Required Qualifications:

• 8+ years of software development experience in online services such as Azure, AWS, or GCS. 
• 5+ years of experience using programming languages such as C#, Java, Python, or Go. 
• Experience working with large-scale distributed systems (e.g., cloud computing providers, SaaS services, etc., ideally with millions or billions of users) or similarly complex environments. 
• A proactive approach to spotting problems, areas for improvement, and performance bottlenecks.
• Strong analytical and problem solving and organizational skills.
• Ability to deal with the ambiguity associated with working in a fast-paced and changing environment. 

Preferred Qualifications:

• Experience working on large and unfamiliar codebases; some of the systems we support are millions of lines. 
• Experience using scripting languages such as PowerShell or Bash. 
• Coding experience beyond simple scripts.
• Knowledge in Devops, SRE, CI/CD.
• Awareness of, and ability to reason about, modern distributed software design patterns and cloud systems architecture, including microservices, containers, load-balancing, queuing, caching. 
• B.Sc., M.Sc. or Ph.D. in Computer Engineering, Computer Science, or related fields.

Microsoft is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable laws, regulations and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or the recruiting process, please send a request via the Accommodation request form.

Benefits/perks listed below may vary depending on the nature of your employment with Microsoft and the country where you work.