The Expertise You Have 

• Bachelor’s degree or higher in a technology related field (e.g. Engineering, Computer Science, etc.) required, Master’s degree a plus

• 5+ years of hands-on experience deploying and/or supporting highly distributed multi-tiered systems at scale.

• 1-2 years of experience in Cloud development (AWS) and migration skills; Experience with building and operating highly resilient platforms in AWS cloud environments

• 2-4 years of experience in software development with Python, NodeJS, or Java with a focus on SDLC and automation

• Hands-on experience with container orchestration, preferably with Kubernetes

• Experience operating and implementing distributed & highly concurrent service-based

The Skills You Bring 

• Ability to automate with various scripting languages (Python, Shell scripting, etc.)

• Experience managing systems using infrastructure as code tools (IAM, ARM, Terraform, Chef)

• Solid understanding of Cloud Computing and DevOps concepts including CI/CD pipelines

• Hands-on Kubernetes skills and knowledge.

• Hands on experience with one or more observability tools (Prometheus, Grafana, ELK/OpenSearch, OpenTelemetry, Datadog, etc.)

• Experienced in Instrumentation with systems skills on building and operating, monitoring, logging, alerting services of distributed systems at scale

• Proven experience in maintaining scalability and resiliency of complex environment.

• Proven experience in implementing advanced observability practices and techniques at scale.

• Demonstrated ability to utilize modern monitoring tools (DataDog, Prometheus, Splunk)

• Experienced in Instrumentation with systems skills on building and operating, monitoring, logging, alerting services of distributed systems at scale

• Ability to triage, execute root cause analysis, and be decisive under pressure

• Experience managing and interpreting large datasets using query languages and visualization tools

• Proficient communication skills with an ability to reach both technical and non-technical audience

• Ability to learn new software, method and practices and bringing them to our developers

• Ability to work with a variety of individuals and groups, both in person and virtually, in a constructive and collaborative manner and build and maintain effective relationships

The Value You Deliver

• Help define and execute a comprehensive reliability and observability strategy, ensuring that Fidelity’s systems are always available when our customers need them.

• Bring together technical, procedural, and financial data to reduce toil and increase efficiency

• You will execute plans for technical standardization and process refinement within the engineering organization, especially for Site Reliability Engineers.

• Troubleshoot stack-wide engineering issues related to hardware, software, network, applications, and cloud service providers.

• Coach peer SREs and development teams on how to build highly available systems