Job Description
Contributing to the Retail Banking & Wealth Management business by:
- Working with Sales Managers to plan daily/weekly/monthly sales activities in line with agreed sales plan and overall sales strategy
- Consistently achieving individual sales plan
- Updating and maintaining accurate record of all sales activities in a timely manner ∙ Building relationship with key and top corporates to explore business opportunities and cater to their banking needs
- Adopting a needs-based selling approach by:
- Building a rapport and establishing customer needs
- Identifying and matching customers’ financial needs to the retail banking solution ∙ Consistently following-up and following-through on customer’s application within the stipulated timelines
- Complying with the code of sales ethics and professional conduct by:
- Maintaining a professional and fair conduct in all dealings with customers and other stakeholders at all times
- Meeting and upholding requirements of Sales Quality Standards
- Maintaining absolute confidentiality with regard to customer information
To be successful in this role, you will need the following
- 3 years of work experience
- Successful completion of GCE O/L and/or GCE A/L Examinations
- Strong communication and interpersonal skills
- A passion for delivering superior sales and customer service
- A professional, goal-oriented and innovative approach, with strong organizational skills
Job ID: 120677