At Cox, we’re forward-thinking innovators who put people first. Our award-winning workplace culture is centered on inclusion and kindness, and we’re looking for people to join our mission to be a force for good in the world. Come build a better future with us across automotive, communications, the environment and more.

We want to do everything we can to keep our employees safe and healthy. Therefore, where permitted by applicable law, you will need to be fully vaccinated against COVID-19 to be considered for this U.S.-based job. Reasonable accommodations for medical and religious objections will of course be considered.

Keep reading to learn more about this opportunity to join the Cox family of businesses.

Purpose           

Plans, organizes, secures, and manages resources to bring about the successful completion of specific project goals and objectives within the Cloud CRM program. Partners with project stakeholders, internal customers, external vendors, and cross-functional teams. Facilitates a cross-functional team to execute on defined deliverables and drives key decisions. Common deliverables typically include the project charter, scope definition, requirements documents, work activities, project schedule, risk register, communication plan, resource plan, risk management plan, procurement plans, project budget, quality control plan, status updates, reporting, and tracking. Uses industry recognized/generally accepted PM knowledge, skills, tools and techniques to achieve a project’s stated objectives.

Major Tasks   

Manages complex and strategic projects under minimal or no supervision

Budget management typically includes costing, tracking of status and resolving cost issues

May provide guidance and direction to more junior project management staff

Develops detailed project schedules, project estimates, resource plans, and status reports; tracks key project milestones and adjusts project plans and/or resources to meet needs of customers

Establishes and implements project management processes and methodologies to ensure projects are delivered on time, within budget, adhere to high-quality standards, and meet customer expectations

Reports on project progress throughout the project lifecycle or specific phases within the Solutions Delivery Life cycle (SDLC).

Coordinates the resources necessary to successfully complete the project

Communicates major milestones and identifies potential project risks; conducts regular status meetings to review project activities; manages prioritization procedures

Sets and manages client expectations, managing and escalating issues and changes

Measures progress toward goals and revises project objectives; documents applying change control procedures;

Evaluates the impacts and risks of change from multiple perspectives, assigns tasks that are necessary to reduce or eliminate those considerations, determines tentative implementation dates, and tracks results of the implementation;

Develops methods to measure customer satisfaction; obtains feedback at critical milestones and at project completion to ensure that project efforts meeting customer expectations for time, cost, and results

Partners with IT to reduce risk from changing technological infrastructure, hardware, automations, systems software, or applications systems

Builds relationships with key stakeholders and project resources to drive key decisions and ensure timely project completion

Produce and report on KPIs and metrics.

Reporting, communications, relationships, and sphere of influence typically occur within team, key stakeholders and senior management

Qualifications:

Required

7 years of experience in related field (i.e. Change management, process improvement, project management,) or academic equivalent training or projects.

Requires working knowledge of functional or related processes

Demonstrated problem solving and analytical thinking skills.

Preferred

BS/BA degree in related discipline strongly preferred 

Experience in telecommunications industry desired.

Certification in Project Management (PMP, PgMP)

Salesforce.com implementation experience

Travel up to 5%

Who We Are

About Cox Communications

Cox Communications is committed to creating meaningful moments of human connection through broadband applications and services. The largest private telecom company in America, we proudly serve six million homes and businesses across 18 states. We're dedicated to empowering others to build a better future and celebrate diverse products, people, suppliers, communities and the characteristics that makes each one unique.

About Cox 

We are the Cox family of businesses. We’ve been making our mark since 1898 by building and evolving world-class businesses, staying true to our values, and encouraging top talent to always look for growth and impact while building a career with us.  Our primary divisions – Cox Communications and Cox Automotive – are driving a new wave of innovation, powering smart cities with powerhouse broadband communications and pioneering greener, more progressive transportation alternatives for individuals and fleet operators.  We’re also expanding into new spaces like cleantech and healthcare to rev up our momentum toward building a better future for the next generation.  We’re looking for the talent today who will be our leaders tomorrow. Sound intriguing? Learn more about where we are today, where we hope you’ll be going with us, and the common purpose that unites us at coxenterprises.com. 

Benefits of working at Cox may include health care insurance (medical, dental, vision), retirement planning (401(k)), and paid days off (sick leave, parental leave, flexible vacation/wellness days, and/or PTO).  For more details on what benefits you may be offered, visit our benefits page.  

Cox is an Equal Employment Opportunity employer – All qualified applicants/employees will receive consideration for employment without regard to that individual’s age, race, color, religion or creed, national origin or ancestry, sex (including pregnancy), sexual orientation, gender, gender identity, physical or mental disability, veteran status, genetic information, ethnicity, citizenship, or any other characteristic protected by law.

Statement to ALL Third-Party Agencies and Similar Organizations:  Cox accepts resumes only from agencies with which we formally engage their services.   Please do not forward resumes to our applicant tracking system, Cox employees, Cox hiring manager, or send to any Cox facility. Cox is not responsible for any fees or charges associated with unsolicited resumes.