Senior Project Manager

Leeds / Dearne Valley

Salary dependent on experience + benefits

It’s an exciting time to join the Capita O2 Partnership and we have a number of fantastic opportunities working in our exciting and fast paced Business Change Team.

As a Senior Project Manager, you will be part of a team impact assessing and delivering client and internal projects, working closely with other colleagues from across the breadth of the O2 Partnership and Capita Customer Management division. The successful candidate will also take on line manager responsibilities and be key to the development of other members of the team.

This is a full-time permanent position which can be based in either Leeds or Dearne Valley (currently home based during COVID-19)

Job title:

Senior Project Manager

Job Description:

What you’ll be doing:

• Managing and delivering multiple medium to large business change projects to time, standard, and budget on behalf of the client
• Delivering all relevant project governance documentation and quality assurance
• Supporting work stream leaders in identifying detailed requirements
• Designing project plans incorporating 3rd party and external dependencies
• Chairing internal and external meetings, workshops & presentations
• Managing and developing relationships with clients and 3rd parties
• Conducting project reviews and health checks

What we’re looking for:

• Expert in the use of office tools including Word, Excel, Visio and PowerPoint
• Expert knowledge of Microsoft Project and SharePoint
• Experience working within business change projects and programmes
• Experience working within Customer management outsourcing markets
• Familiarity with Prince2, Agile and Waterfall project methodologies

About Capita Experience

This division will combine expertise from our current divisions – including Customer Management, People Solutions, Software, Consulting and Scaling Partner – into one new division.

The new division will focus on serving a blue-chip client base in the UK and across Europe, with the aim of growing within these markets and expanding to new markets. Our primary focus will be to help our clients digitise their interactions with customers, members and other stakeholders, and move towards an integrated data-driven, insight-led and personalised customer experience.

What’s in it for you?

• A competitive basic salary
• 23 days’ holiday (rising to 27) with the opportunity to buy extra leave
• The opportunity to take a paid day out of the office, volunteering for our charity partners or a cause of your choice
• Company matched pension, life assurance, a cycle2work scheme, 15 weeks’ fully paid maternity, adoption and shared parental leave, paternity pay of two weeks…and plenty more
• Voluntary benefits designed to suit your lifestyle – from discounts on retail and socialising, to health & wellbeing, travel and technology
• Access to our Employee Network Groups, which represent every strand of diversity and allow colleagues to connect and learn from each other on an open, inclusive platform

You’ll get the chance to follow your chosen career path anywhere in Capita. You’ll be joining a network of 63,000 experienced, innovative and dedicated individuals across multiple disciplines and sectors. There are countless opportunities to learn new skills and develop in your career, and we’ll provide the support you need to do just that. Our purpose is to create a better outcome for you.

What we hope you’ll do next:

Choose ‘Apply now’ to fill out our short application, so that we can find out more about you.

To view our Covid-19 and process adjustments information, please visit the Capita Careers site.

Equal Opportunities

We’re an equal opportunity employer, which means we’ll consider all suitably qualified applicants regardless of gender identity or expression, ethnic origin, nationality, religion or beliefs, age, sexual orientation, disability status or any other protected characteristic. We recruit and develop our people based on merit and their passion for creating better outcomes, and we’re committed to creating an inclusive environment for all employees. During the application process, you’ll be asked to share your personal characteristics and data with us. This helps us understand our audience so we can make sure we are doing everything we can to attract a diverse range of people and ensure our recruitment processes are fair and inclusive.