Amazon opened its virtual doors in 1995 and strives to be the world’s most customer-centric company, where customers can find and discover anything they might want to buy online.


Our Design and Construction team is looking to hire an analytical, technically skilled, innovative, hands-on, and customer-obsessed Program Management Office (PMO) Manager that can promote innovation and execution in last mile delivery and transportation networks.


The scope for this role includes the coordination, governance and visibility of program and project deliverables to ensure that these are delivered to time, cost and specification. The role coordinates the AMZL logistics European pipeline through the multiple development cycles like feasibility, pre-construction, construction, early access, handover and legacy working closely with the Program leaders, the Launch and Expansion and the Finance leadership team. The role will also revamp all internal AMZL Design and Construction tools to ensure standardization and efficiency as well as set up the knowledge database and reporting web page of the AMZL Design and Construction team to the other Amazon stakeholders.


Responsibilities:
• Working with Program and Project leaders, the identification of project deliverables and development of an AMZL Europe program roadmap
• Identify and introduce project management systems and workflows that support the efficient running and delivery of the program portfolio
• Provide structured program updates to defined AMZL stakeholders highlighting program progress, performance and risk / opportunity
• Provide both a mix of support, coaching and challenge to the Europe Program team in the pursuit of roadmap delivery
• Design and coordinate program governance systems and their respective inputs and outputs
• Provide support and structure to the Design and Construction Snr leadership team working on their behalf to support product delivery across cross functional teams
• Set up the AMZL Design and Construction Wiki page that will function as the ultimate reference to all the latest information to support the Construction Managers and external partners in the execution of their work
• Fully revamp the reporting to and from AMZL Design and Construction to ensure efficient and quick access to information and recognition of risks and opportunities

Our expectations from the candidate
· You handle complex initiatives, delivering critical solutions, significant improvements, new mechanisms, or deprecating processes that are no longer needed. These efforts require you to work with multiple teams in or across organizations.
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· You are responsible for delivering the overall strategy of a large program. You effectively handle all stages (from concept to delivery). Your program meets challenging business goals and shows measurable improvements in your customer’s experience, business or employee efficiency or execution, compliance adherence, financial or other metrics, etc.
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· You understand the interdependencies of the business problems you support solve (e.g., aligned workflows, customer requirements, process limitations, legal or compliance requirements, program support, etc.). You influence team priorities and business strategy through data-driven contributions. You are able to make a case for project priorities, resource (e.g., assign current employees to work on the project, budget, travel, etc.) allocation, and appropriate program adoption, to achieve a desired business outcome, resolve a deficiency, or unblock delivery.
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· You communicate ideas effectively, verbally and in writing, to a wide range of audiences including Directors and VPs. You encourage a constructive dialogue, harmonize discordant views, and coordinate the resolution of contentious issues (build consensus). You partner effectively with customers, stakeholders, and engineering teams.
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· Your program management practices set a great example to others. You routinely and efficiently deliver the right things. You define clear goals and tasks. You direct crisp decisions in your program area about what projects move forward and in what priority order. You effectively identify risks and bring them to the attention of your team and stakeholders with plans for mitigation before they become roadblocks.
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· You are a simplifier. You judiciously add, refine, and remove procedures. By applying project management best practices, you increase the productivity and effectiveness of the teams you work with.
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· You actively participate in the hiring process as well as mentor others - improving their skills and ability to get things done.

BASIC QUALIFICATIONS

· Bachelor's Degree, or equivalent
· Previous experience in a PMO role
· Expert in the use of Excel and Project Management tools
· Fluency in English with solid written and verbal communication skills

PREFERRED QUALIFICATIONS

· Prince 2 qualified is a plus
· Demonstrated methodical skills; business trend analysis and forecasting
· Demonstrated ability to effectively influence both (quantitatively and qualitatively) multiple stakeholders and direct cross functional teams across geographies and business units
· Demonstrated previous experience of creative problem solving
· Solid attention to detail, excellent organization skills, and ability to handle multiple projects /responsibilities
· The ability to think strategically, anticipate future trends, develop product roadmaps, and deliver on those plans
· The ability to hire and retain efficient team member, and guide or direct cross-functional teams across multiple geographical locations
· A thorough understanding of a wide range of business functions and systems, including strategic planning, business development, budgeting, business analysis, finance, software development, and public relations




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