Senior Program Manager - Change Management

Senior Program Manager - Change Management

Senior Program Manager - Change Management

Job Overview

Location
London, England
Job Type
Full Time Job
Job ID
16227
Date Posted
6 months ago
Recruiter
Thomas Steele
Job Views
118

Job Description

Amazon’s culture of inclusion is reinforced within our Leadership Principles, which encourage colleagues to seek diverse perspectives, learn and be curious, and earn the trust of their co-workers. We believe that building a diverse culture where our colleagues have a sense of belonging, value, and opportunity is essential to what we can achieve as individuals and a company. We support flexible and part-time options wherever we can to suit your lifestyle. You can read more about Diversity, Equity and inclusion at aboutamazon.com

Interested in joining a new exciting venture? Curious to be at the heart of where innovation meets customer obsession? Recently launched in the UK, Amazon Fresh Stores is the first convenience grocery store to offer Just Walk Out Technology in the UK. Our checkout-free shopping experience is made possible by our Just Walk Out (JWO) Technology, which automatically detects when products are taken from, or returned to the shelves, and keeps track of them in a virtual cart. When you’re done shopping, you can just leave the store. Shortly after, we’ll charge your Amazon account and send you a receipt. Designed and custom-built by Amazonians, JWO uses a variety of technologies including computer vision, sensor fusion, and advanced machine learning. Innovation is part of our DNA! We are incredibly proud of our selection too. We offer a mix of everyday essentials, local favourites and seasonal items we think you’ll want and love, all at great prices. We’re also excited to offer delicious ready-to-eat and ready-to-heat meals. Our goal is to be Earth’s most customer-centric company and we are just getting started. We are looking for people who want to join an ambitious, innovative and customer obsessed program.

Amazon is looking for an exceptionally motivated and talented Senior Programme Manager with a strong customer focus and certification in lean six-sigma or equivalent qualification.

As a Senior Programme Manager, you will be the glue bringing together cross-functional teams and external partners to realize the customer-centric work Amazon is known for.This role will own Change Management for the Amazon Fresh Stores business and will lead process improvement efforts for the retail team. They will also own specific programmes of work related to operational process improvements and delivering offshoring and automation opportunities.

Everyone on our team needs to be entrepreneurial, wear many hats, and work effectively in a highly collaborative, start-up environment. Our ideal candidate works back from the customer, facilitating large-scale, multiplatform initiatives from conception through implementation. You obsess over improving ways of working, inventing long term, impactful processes which enable the business to scale. Insist on highest standards is in your DNA and adopt a rigorous approach to problem-solving. You can balance stakeholders, features, documentation and process with bias for action. And you have a proven track record of taking ownership and successfully delivering results through indirect influence.

This role is located in London or Manchester, UK. Work from home options available.

The successful Programme Manager will be able to:
· Influence multiple cross-functional teams to deliver products and projects on tight deadlines.
· Think strategically and execute methodically.
· Lead and role model process improvement/ efficiency drives across teams.
· Build, maintain and help improve mechanisms, processes, standards and playbooks to enable execution of important deliverables
· Bring superior programme management skills and ability to assess and integrate new information and requirements into plans and schedules seamlessly.
· Highlight and appropriately escalate any bottlenecks that block progress while proposing potential solutions to enable rapid decision making.
· Earn trust and credibility with stakeholders, management peers and executives.
· Provide regular, precise and effective status updates on key programs, processes and metrics
· Work in a fast-paced environment where continuous innovation is desired.

BASIC QUALIFICATIONS

· Lean/Six Sigma experience or equivalent certification.
· University Degree
· 5+ years’ relevant experience in positions that require analysis, process improvements, change management and data interpretation of business impact and results
· 2+ years’ experience writing VP-level documents and presenting to senior leaders.
· 3+ years’ managing and executing detailed project schedules. Advanced MS Office, MS Excel, and online project management tools used to track milestones across multiple stakeholders.

PREFERRED QUALIFICATIONS

· Experience working in one or more of the following industry areas: Retail, change management, operational excellence
· CCMP, CMS, CPCM or other accredited Change Management certification.

Job ID: 16227

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