DESCRIPTION

Job summary
Amazon strives to be the world’s most customer-centric company, where customers can research and purchase anything they might want online or offline. We set big goals and are looking for people who can help us reach and exceed them.
Are you passionate about Artificial Intelligence, Machine Learning and Deep Learning? Are you eager to build out the platform as a service and scale the product for all Customer personas? Thrilled to be part of Amazon's AI organization that has been pioneering and shaping the world’s AI technology? If you are someone who enjoys innovating, solving hard problems and working on the cutting edge of technology, come join ADS (Alexa Data Services) team! The ADS organization focuses on providing ground truth data to Alexa engineers and scientists to build and improve ML models and continue evolve Alexa experience for Amazon customers.

Key job responsibilities
· Drive the roadmap for the region in alignment with business strategies and priorities.
· Prioritize the intake and manage the backlog of requests.
· Run in front of the software development team, helping define user stories, research appropriate solutions.
· Apply project management and Agile methodology skills to manage scope, plan work, coordinate resource deployment on tasks, analyze risks/develop mitigation strategies and proactively identify and resolve issues.
· Help make the right feature trade-offs to ship software without compromising customer experience or business relevance.
· Engage with many teams across the Alexa, evangelizing the team and your project, building relationships to deliver on our goals.
· Provide leadership and perspective, and drive stakeholders to decisions in ambiguous situations.
· Apply continuous improvement methodologies to analyze and understand existing processes and workflows.

A day in the life
· This Program Manager role’s scope includes defining strategy, processes and requirements, and leading cross functional teams from design through delivery of workflows to generate ground truth data. - You will be accountable to drive the entire lifecycle, from workflow definition through specification, development, quality assurance and launch to the world.
· Most importantly, you will influence engineering teams to build the right solutions. You will be also responsible for creating leverage by ensuring capabilities are reusable and scalable to world-wide legislative changes.
· This position involves regular communication with senior management on status, risks and change control. Cross-team coordination, project management and executive presentation skills are essential.

About the team
Alexa Data Services provides ground truth data to Alexa engineers and scientists to build and improve ML models and continue evolving Alexa experience for Amazon customers.
· Are you passionate about Artificial Intelligence, Machine Learning and Deep Learning?
· Are you eager to build out the platform as a service and scale the product for all Customer personas?
· Are you thrilled to be part of Amazon's AI organization that has been pioneering and shaping the world’s AI technology?
· If you are someone who enjoys innovating, solving hard problems and working on the cutting edge of technology, come join ADS team!

BASIC QUALIFICATIONS

· Do you have consolidated/demonstrable experience in program or project management
· Experience using data and metrics to drive improvements
· Experience owning program strategy, end to end delivery, and communicating results to senior leadership
· Bachelor’s degree in a relevant field or commensurate industry experience.
· proven experience in managing large scale, cross-functional, complex programs
· Demonstrated ability to understand and discuss technical concepts, manage tradeoffs, and highlight risks appropriately
· Deep experience in stakeholder management, dealing with multiple stakeholders at varied levels of the organization – subject matter experts, functional leads, departmental heads, directors/VPs, etc.
· High attention to detail including precise and effective customer communications and proven ability to manage multiple, competing priorities simultaneously
· Strong verbal and written communication skills with demonstrated experience engaging and influencing senior leaders, across functions including an ability to effectively communicate with both business and technical teams

PREFERRED QUALIFICATIONS

· Masters or other advanced degree.
· Global experience (program launches in multiple geographies simultaneously)
· Project/Program Management Certification or Software Development Lifecycle experience (Agile or other)
· Strong analytical and quantitative skills with the ability to use data and metrics to back up assumptions, recommendations and drive actions
· Experience communicating with senior management (VP level decision-makers)
· Experience in product, program, and/or project management in leading cross-functional teams to continuously improve the business and define what is next


Amazon is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We value your passion to discover, invent, simplify and build. Protecting your privacy and the security of your data is a longstanding top priority for Amazon. Please consult our Privacy Notice (https://www.amazon.jobs/en/privacy_page) to know more about how we collect, use and transfer the personal data of our candidates.