The Dell Security & Resiliency organization (SRO) manages the security risk across all aspects of Dell’s business.  We are currently experiencing incredible growth in order to meet the security needs of the world’s largest technology company.  With team members located in over 15 countries, you will have an excellent opportunity to influence the security culture at Dell and further develop your career. 

Join us as a Senior Program & Business Operations Manager in our Vulnerability Management Assessment and Automation team based in the United Statesto do the best work of your career and make a profound social impact.

What you’ll achieve

As a Senior Program & Business Operations Manager, you will provide program management oversight to the business operations of the Vulnerability Management Assessment and Automation organization. As a senior individual contributor on the team, you will be responsible for organizational effectiveness, departmental communication, and other projects and initiatives as required. 

You will:

• Oversee organization demand across a geographically distributed organization, help establish a capacity management framework for fulfillment, and generate additional/metrics reporting to help better understand the effectiveness of the operations
• Organize team/org agendas, develop content for external consumption, coordinate weekly/monthly operational review content, updates for SRO newsletters, award nominations, coordinate quarterly Travel & Expense forecasts and actuals tracking
• Work with the Vendor Management Office and SRO Finance on license & maintenance renewals, SOW processing, PO generation
• Manage internal staffing plans, contingent labor, coordinate with talent acquisition, manage employee training plans and budgeting
• Develop strong relationships within SRO to identify opportunities to improve efficiency and effectiveness and help resolve operational issues

Take the first step towards your dream career

Every Dell Technologies team member brings something unique to the table. Here’s what we are looking for with this role:

Essential Requirements

• 7+ years’ experience in program/project management, portfolio management, process mapping, strategic planning or similar field and Bachelor's degree in related field
• Experience managing Security, IT, or development programs/projects using an Agile methodology
• Highly organized with ability to operate effectively in a fast-paced environment with competing and shifting priorities
• Ability to devise, implement, and improve processes to increase organizational efficiency and effectiveness
• Excellent written and verbal communication skills. Being able to communicate effectively with technical teams as well as business leaders.
• Strong facilitator and communicator with strong business acumen and forward-thinking

Desired Requirements

• Hands on experience with Agile/Scrum tools JIRA, GitLab, and Confluence preferred
• Understanding of Cyber Security, Vulnerability Management and Software Development lifecycles preferred

Here’s our story; now tell us yours