Job description

Some careers offer brighter prospects than others.

If you’re looking for a career that will help you stand out, join HSBC and fulfil your potential. Whether you want a career that could take you to the top, or simply take you in an exciting new direction, HSBC offers opportunities, support and rewards that will take you further.

Global Liquidity and Cash Management is made up of almost 10,000 people, across more than 60 countries. The business is uniquely positioned to help clients make payments across borders, across currencies and regulations, quickly and efficiently with dedicated in country and regional support. Our expertise in this area is repeatedly recognised by the industry’s most prominent publications and associations with numerous global, regional and country awards.

As an HSBC employee in the UK, you will have access to tailored professional development opportunities and a competitive pay and benefits package. This includes private healthcare for all UK-based employees, improved maternity and adoption pay and support when you return to work, and a contributory pension scheme with a generous employer contribution.

We are currently seeking an experienced individual to join the Global Payment Product Team in the role of Senior Product Manager. This position will support selected products in the low value payment portfolio, from cash and cheque to electronic payments (ACH, real-time, bill payments).

Your responsibilities will include:

• Support the formulation of global payment product strategy, and drive its execution end-to-end including idea generation, competitor benchmarking, case creation through to commercialisation and business-as-usual management. This may include new product implementation as well as product rationalisation/demise.
• Develop and implement product commercialisation in partnership with frontline teams to increase product uptake and performance as per product strategy.
• Product governance including product reviews, financial performance and management of functional and non-functional risks/issues impacting product performance or operational efficiency. This requires sourcing information, conducting analysis and providing recommendations with respect to strengths, opportunities, weaknesses and threats.
• Be responsible for the development of new product solutions, setting business requirements in collaboration with country teams with consideration of client needs, emerging market trends, market infrastructure development and the regulatory environment.
• Work in close partnership with technology to deliver new solutions and ensure solutions/infrastructure remains fit for purpose post-implementation.

Requirements

To be successful in this role you should meet the following requirements:

• Good knowledge/ experience in the area of Product Management, and Payments and Cash Management
• Strong business acumen, presentation, communication and financial skills
• Experience working in a risk environment, able to work under pressure of challenging deadlines
• Stakeholder/partner engagement experience in a matrix organisation with ability to influence and collaborate.
• Track record of building strong working relationships with key internal partners
• Knowledge of emerging payment technology including APIs, real time payments, eWallets

The base location for this role is London, flexible working options are available.

You’ll achieve more when you join HSBC.

As a business operating in markets all around the world, we believe diversity brings benefits for our customers, our business and our people. This is why HSBC is committed to being an inclusive employer and encourages applications from all suitably qualified applicants irrespective of ethnicity, religion, age, physical or mental disability/long term health condition, marital status, sexual orientation, gender identity, gender expression, genetic information (including characteristics and testing), military and veteran status, and any other characteristic protected by local law in the jurisdictions in which we operate. Within the work place you will have various employee resource groups which strive to promote and achieve a healthy work / life balance and support our diversity ambitions. HSBC has in place processes in order to avoid nepotism, which means to avoid crafting circumstances in which the appearance or possibility of conflicts of interest may exist within the hiring process.

When joining HSBC Commercial Banking UK, you will become a valued member of our team, we take the time to get to know you and there will be many tailored development opportunities along the way to support your career to grow as much as you want. This is only the start, we work closely with our colleagues to understand their life balance needs, and we support them with several schemes and initiatives. We can’t wait to tell you about our ways of working, wellbeing agenda and our healthiest human system!

Recruitment Helpdesk:

Email: hsbc.recruitment@hsbc.com

Telephone: +44 2078328500

We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform crucial job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation!