What’s the role about? 

Join our fantastic, forward thinking product design team who are looking for Senior Product Designers to help  improve the user experience for our customers.

Check out the below link to the Waitrose & Partners Digital Video to see what exciting things lie ahead for the team:

https://player.vimeo.com/video/331181681

If internal, please follow this link to view the job description:

https://drive.google.com/file/d/102-1ZZohFRSmNtA-BiVn4NLpcJOpCUqS/view?usp=sharing

What will you be doing?

As a Senior Product Designer you’ll be part of a cross-functional product team, leading the design for that product area. You will be responsible for the entire Product Design lifecycle from initial discovery & vision setting, through to the execution of final UI designs. 

Act in accordance with the Partnership’s purpose and democratic principles, constructively participating in co-ownership, and demonstrating to customers and each other that it is a better way of doing business. Share your knowledge, experiences, ideas and opinion to improve the Partnership, speaking honestly and frequently. 

Lead design for a product area. This includes driving the future vision of this area, making sure it compliments a cohesive overall Waitrose experience, and delivering on incremental steps to help the team head in this direction. 

Work in a cross-functional product team. You'll be responsible for all design artefacts produced; from initial discovery and user journey mapping through to the execution of final UI design details. 

Deeply understand the customers you're designing for. Whether it's joining user research sessions, learning from previous insights, reading data reports or running your own lightweight research and analysis, you'll strive to understand the what, why and how of the problems you're solving for to ensure we don't just build the thing right, but we build the right thing. 

Collaborate regularly using strong communication, documentation and facilitation skills. You'll work closely with Product Owners, Engineers, Data scientists, User researchers and Writers to make sure your team isn't just shipping great designs, but they are deeply involved throughout the design process. 

Execute (and advocate for) polished, intuitive and accessible user experiences. You're pragmatic and able to balance the ideal experience with knowing where and when to make scoping trade-offs based on technical constraints, experimentation strategy or business risk. 

Act as a guardian and advocate of the design system; using the design kits, components and assets intelligently. 

Advocate and implement inclusive design solutions following W3C accessibility standards – as a digital retailer, we are committed to level AA conformance. 

What you'll have:

• Experience working as part of a Product Team in an agile environment  Experience working through the Product Design lifecycle from discovery / research through to the final UI design with a portfolio to showcase this work 
• Agile scrum experience: working in sprints with backlogs and feature sets 
• Ability to think at a high level about product strategy and clearly articulate design decisions 
• Understanding of the technical implications of design decisions 
• Passion for problem solving and UX Design 
• Excellent communication skills and people-focused design mentality to help set up frameworks and brainstorm initial design concepts

What else could you bring?

• Retail ecommerce experience within a large organisation 
• Experience working with modern design tools like Figma 
• Experience in front-end programming and the ability to code simple prototypes 
• Experience in designing and maintaining cross-platform design systems 
• Experience conducting research

Please note:

We occasionally close vacancies early in the event we receive a high volume of applications. Therefore, we recommend you apply early. 

As a business we encourage flexible working. We have a number of different ways to work flexibly, so at your interview feel free to talk about what flexibility means to you. There are no guarantees, however, examples of how our Partners already work flexibly include part-time, job share, home working and compressed hours.

Application process:

The application form consists of a CV upload, an online test followed by application questions. Please ensure you refresh the page each time you complete a task to ensure you complete everything that you need to in time. (If internal, check your Workday notifications and see further guidance on the PDW under "Internal application process").