Senior Presales OperationsManager

Position Description:

Boomiinstantly connects everyone to everything.This is true for our customers and it’s also true for our employees.Thus, it is crucialthat ourteam membersandthe tools we use in our jobswork together seamlessly.To that end, ourGlobal TechnologyOrganizationis focused on driving alignment of people, process and priorities with relevant learning, coaching and communication delivered at the right time to helpBoomiachieve revenue and growth goals.

This TechnicalOperationsManager plays an important role in achieving this mission. You will be responsible for building and maintaining enablementassetsand accreditation programs for technical field facing roles within thePresales Organization.Create and design reports tohelpalign assets to the objectives and goals of the GTO. Use data driven analysis to help create global organizational alignments, define specialty needs.You will work closely with sales engineering, product marketing,product, sales enablementand othercross-functionalteams. The ideal candidate is a high-energy individual with hands-on,customer facing technical expertise and experience working cross-functionally.

Job Duties & Responsibilities:

• Proactively engage with the Presales Extended Leadership team to identify, prioritize, and execute a technical enablement strategy for the ongoing development of our revenue organization

• Identify gaps across field teams and focus on developing resources to close them

• Engage, persuade and build partnerships with various stakeholders involved in technical and foundational skills developmentto define needs and deliver appropriate enablement

• Partner with SMEs and cross-functional teams on development and delivery of enablement content that can be adjusted to meet the needs of technical audiences with varying levels of technical depth

• Determine success measurement and metrics of programs developed and delivered and gain buy-in from field leadership

• Drive adoption and maintain the various toolsets Presales leverages

• Work with stakeholders to ensure that target roles are receiving the right training at the right time

• Work cross-functionally to promote collaboration between internal teams

• Assist with thefield readiness strategyof newand existingSC team members

• Participate in new product and release launch efforts

• Build andhelpfacilitate workshops, training and enablement sessions as needed, including our bi-annual global and regional events

• Assist in the design, developmentand managementall technical demos, demo systems and related artifacts to aid in thetechnical sales cycle

• Develop, curate, and maintain all relevant presales tools and assets

• Proven ability to work independently with a “make it happen” attitude; able to operate and execute in areas of uncertainty and ambiguity; problem solver and quick learner

Required Skills:

• 10+ years in a technical role

• 7+ years in a customer facing role

• Exceptional organization and communication skills

• Experience presenting in front of large audiences

• Execution oriented with the ability to drive cross-functional initiatives, achieve stakeholder buy-in and drive decisions

• Experience developing training curriculumand/or enablement programs

• Strong business acumen combined with a deep understanding ofinfrastructure technologies,SaaS technologies andcloudsolutions

• Degree in Information Systems, Instructional Technology, Technical Training or relevant fieldpreferred

• Ability to travel globally up to 35% of the time