Position Summary:

The Senior Network Engineer will be responsible for the planning, design, build, and 24×7 support of the Reyes Holdings global IP LAN/WAN IP infrastructures including routing, switching, wireless, network security and load balancing supporting 170+ global locations and 3 major contact centers. The candidate will develop, document, and implement best practices and standards. The candidate will provide technical leadership and work on multiple projects or issues of high complexity that require in depth knowledge of multiple technical areas.

People or Process Management Responsibility: wide latitude in determining objectives and approaches in critical assignments

Required Skills and Experience:                           

High School diploma (or equivalent) required and at least 8 years of experience with network planning, designing, building, and supporting mission critical LAN,WAN, network security, and Wireless network infrastructures.

5-7 years of hands on experience with the following technical areas:

Routing protocols such as OSPF, BGP,IGRP,EIGRP,PBR

Layer 2 network concepts including spanning tree, VPC, VXLan and VLAN design (example: Cisco Nexus/Catalyst switches).

Wireless (WiFi) 802.11 a/b/g/n technologies

Network security/VPN/SSL technologies, such as Cisco, Palo Alto.

Cisco Nexus platforms – 2k, 5K, 7K and 9K

F5 Load Balancing – LTM and GTM

3-5 years of experience with medium to large enterprise organizations with multiple remote locations

3-5 years of experience working with all application owners and other IT stakeholders to build and support the most efficient and stable networking capabilities

2-4 years of experience with 24 X 7 support leadership in conjunction with a managed service provider maintaining accountability and measurement of uptime and performance

Excellent verbal and written communication skills

Technical leadership and coaching of network technical staff.

Proficient in Microsoft Office and Visio

This position must pass a post-offer background and drug test

Preferred Skills and Experience:

Bachelor’s degree

Certifications: CCNP, CCVP, or CCIE, Palo Alto, F5

Trill/Fabric Path technologies

Cisco ACI and VXLan and IWAN networking

Solid knowledge of voice protocols such as SIP, H323, MGCP, SCCP.

Current knowledge/understanding of SRST, MPLS, DMVPN, IPSEC, and WAN.

Position Responsibilities may include, but not limited to:

Support and Maintenance:

Ensure timely resolution of all tickets

Participate in the current incident, problem, and change control processes

Enable and drive continuous improvement through the IT Service Center & Managed Service partners

Develop and oversee the adherence to maintenance and performance standards of data, wireless, voice or video network hardware and systems

Troubleshoot highly complex data video network and hardware problems

Perform capacity planning through the ongoing monitoring, alerting, and reporting of resource utilization levels and errors in the environment using a variety of tools and processes

Implement and maintain network security best practices by assessing current threats, vulnerabilities, risks and associated technical countermeasures

Maintain inventories for support and maintenance per location by working with our selected vendor

Build, maintain, and audit all LAN, WAN, and WLAN network related documentation as it relates to configuration, processes, service records, asset inventories, topologies, administration manuals, job instructions, support contacts, etc.

Execute work through others

Strategy & Planning:

Plan, design, and optimize high level LAN, WAN, and WLAN solutions

Develops strategies and direction for network solutions using current and emerging technologies.

Develop strategies to create a highly scalable an resilient network environmentPerform network infrastructure readiness assessments

Perform analysis & trending of utilization and growth providing a proactive design based on the demands of the business

Translate business requirements into network and telephony process designs

Plans and recommends network hardware, systems management software and architecture.

Approve and modify design and architecture to ensure compliance

Analyze technical needs, requirements, and state of the network’s infrastructure design, integration, and operations

Develops implementation plans for all LAN, WAN and external network connections – including organizing vendors and users, network drawings and scheduling.

Provide knowledge transfer and detailed design/operational documentation to clients

Participate in the development of the enterprise unified communications strategy

Other projects or duties as assigned.

Physical Demands and Work Environment: 

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Due to the nature of our business in regard to such things as delivery schedules, order inputs, selection, and Department of Transportation Hours of Service, overtime, attendance and punctuality are essential job functions. Should an individual in this classification not be able to adhere to this requirement due to a disability, they should contact their Human Resources department to see what, if any, reasonable accommodation may be made.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation and gender identity, national origin, disability, or protected veteran status. Drug Free Workplace.