Role Title: Senior Manager: MDM Strategy & Policy

Business: Global Banking Markets

New or Existing Role: New

Grade: GCB4

Some careers have more impact than others.

If you’re looking for a career where you can make a real impression, join HSBC and discover how valued you’ll be.

HSBC Global Banking and Markets is an emerging markets-led, financing-focused business that provides investment and financial solutions. Through our international network, we connect emerging and mature markets, covering key growth areas. We partner with our corporate, government and institutional clients to help them achieve consistent, long-term performance. Our products and services include advisory, financing, prime services, research and analysis, securities services, trading and sales and transaction banking.

We are currently seeking an ambitious individual to join our team as Senior Manager: MDM Strategy & Policy working together with colleagues to define, manage and achieve divisional business targets.

Role Purpose

The Wholesale Chief Data and Analytics Office will deliver a Group Customer Data Utility on behalf of Group Digital Business Services.

Reporting to the MDM Portfolio Governance Lead, the Strategy and Policy lead role is responsible for ensuring that the MDM Strategy is understood across the MDM products and that the interdependencies and handoffs between the products are understood and documented and subject to the appropriate governance.  There is also a requirement for this role to oversee a small team who are responsible for the creation and maintenance of high level procedure documentation, including Policy and Control frameworks across MDM.  Low level Desktop Instruction Manuals (DIMs) must be owned and maintained by the Product teams but the oversight and governance (including change control) of these sits within the Portfolio Governance team.

In this role, you will:

• Understand the Data Management responsibilities of MDM and ensure that appropriate governance and controls are in place across data governance, privacy and quality disciplines. 
• Understand the data, technical and business architecture strategies and ensure that MDM are compliant where possible and any deviation is documented and subject to the appropriate governance.
• Take ownership and coordination of TOM changes across MDM working with the appropriate Product Managers and ensuring appropriate process and controls are adopted and established within MDM and that handoffs and dependencies on other teams are understood and documented.
• Understand issues raised by stakeholders in terms of the service deliveries of MDM and working with Product Managers to find solutions and implement required changes.
• Analysis of business requirements and stakeholder demand to understand the impact on MDM service delivery and Operational processes and driving solutions to ensure ongoing improvement and service excellence.
• Provide support to the Head of MDM and product Managers to coordinate and manage large scale deliveries which impact multiple products to ensure consistency and visibility of approach and solution design.

Qualifications

To be successful in the role, you should meet the following requirements:

• Proven experience in general data management and master data management
• Proven experience in delivery using agile delivery methodologies
• Significant experience working in a commercial bank, global banking & markets or financial services industry
• Experience of working in a data management environment with awareness of industry data standards (eg ISO, NACE) and data policies
• Structured analytical problem-solving skills, able to breakdown complex problems and find solutions and options
• Knowledge of business analysis, requirements engineering, product backlog management, structured analysis and process mapping
• Strong research, analysis and policy or report writing skills are essential
• You must be a self-starter
• Excellent written communication skills – ability to clearly document the current state and the recommendations
• Have strong people skills, operating effectively in teams
• Have knowledge of commercial or wholesale banking
• Have the ability to build and maintain relations with business units and deliver services through management of quality measurement tools

You’ll achieve more when you join HSBC. 

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Issued by The Hong Kong and Shanghai Banking Corporation Limited.

As a business operating in markets all around the world, we believe diversity brings benefits for our customers, our business and our people. This is why HSBC is committed to being an inclusive employer and encourages applications from all suitably qualified applicants irrespective of ethnicity, religion, age, physical or mental disability/long term health condition, marital status, sexual orientation, gender identity, gender expression, genetic information (including characteristics and testing), military and veteran status, and any other characteristic protected by local law in the jurisdictions in which we operate. Within the work place you will have access to various employee resource groups which aim to promote and achieve a healthy work / life balance and support our diversity ambitions. HSBC has in place processes in order to avoid nepotism, which means to avoid creating circumstances in which the appearance or possibility of conflicts of interest may exist within the hiring process.

Personal data held by the Bank relating to employment applications will be used in accordance with our Privacy Statement, which is available on our website.

Job Field

 : Operations

Primary Location

 : Europe-United Kingdom-Greater London-London

Schedule

 : Full-time 

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Job Posting

 : 15-Sep-2021, 14:55:20 

Unposting Date

 : 24-Jul-2022, 04:29:00