At Cox, we’re forward-thinking innovators who put people first. Our award-winning workplace culture is centered on inclusion and kindness, and we’re looking for people to join our mission to be a force for good in the world. Come build a better future with us across automotive, communications, the environment and more.

We want to do everything we can to keep our employees safe and healthy. Therefore, where permitted by applicable law, you will need to be fully vaccinated against COVID-19 to be considered for this U.S.-based job. Reasonable accommodations for medical and religious objections will of course be considered.

Keep reading to learn more about this opportunity to join the Cox family of businesses.

Role Summary

 The Cox Business Fulfillment team is seeking a Sr. Mgr. Data Analysis to lead analytics initiatives that will inform our most impactful business decisions. You will design innovative approaches turning data into information, information into insights and insights into data-enabled business decisions that steer the strategic direction of our organization . You will be instrumental in leading the use of analytics as a critical value driver and source of competitive advantage across our organization.

The right person for this role has exceptional analytical abilities, thrives in a fast-pace environment, has a demonstrated ability to solve business problems and has a natural ability to establish relationships and communicate effectively. If you are someone who is passionate about driving value through analytics and is motivated by a highly-visible and entrepreneurial position, then this is a great role for you.

Primary Responsibilities and Essential Functions

WHAT YOU’LL DO

• Lead a team in the development of data models, data visualizations and automated analytics that operationalize insights across the business

• Be the primary partner for cross-functional stakeholders to define and understand key enterprise KPIs and business metrics

• Anticipate analytical needs of the business, design diagnostic solutions and deliver highly polished data products and insights

• Act as a liaison between internal boundary partners to establish and support reliable SLAs for key data sets

• Explain complex analysis simply through informative and well-organized presentations that contribute to overall business goals

• Drive the development of prioritized analytics solutions including problem definition, solution design and execution

• Use internal and external analytics tools to access and analyze complex data

• Drive adoption of analytical solutions and business intelligence tools

• Encourage the collection of new data and the improvement/integrity of existing data sources

• Measure and improve the quality of analytics solutions on an ongoing basis

• Transform the Analyst One Team into Prediction Modeling

• Provide mentorship and professional career development to your team members and work to recruit and retain top talent by building career paths and nurturing growth

Qualifications:

Required

• 7 or more years of experience required developing and implementing analytical solutions in Finance, Marketing, Sales or Operations. 5 or more years of experience required if candidate possesses a related advanced degree

• Requires extensive knowledge and experience with analytical tools such as SAS, R, Tableau, etc. as well as SQL and data manipulation tools like Alteryx, etc.  

• Requires extensive teamwork, communication, presentation, and time management skills to work effectively with teams throughout organization

• Requires Machine learning algorithms experience in Prediction Results for Operational modeling changes and impacts such as Neural network – TensorFlow, Decision tree – XGBoost etc.

Preferred 

• BS/BA in quantitative field strongly desired (statistics, QM, Computer Science, Economics, Analytics, Engineering, etc.). • Advanced degree in Business, Applied Mathematics, Statistics, Economics, or other analysis related fields preferred

• 3 or more years of experience in a management role preferred

• 5 or more years of experience in telecommunications, with a focus on industry, market & business analysis

• Certification in CAP (Certified Analytics Professional) and/or relevant industry certifications (SAS Foundation Certifications, Tableau, etc).

• Implementing cross-functional analytical projects and solutions, including defining scope, timelines and milestones.

• 1-2 years using tools like SAS or R for modeling and analysis

• 1-2 years using tools like OBIEE, Cognos, or BusinessObjects for reporting & business intelligence

• 3+ years using tools like Tableau, QlikView or PowerBI for data visualization

• 5+ years using SQL for data querying and extraction

• 1-2 years using tools like Alteryx, Tableau Prep, or KNIME for data preparation and/or analytical workflows

• Experience within telecom, consumer package goods, retail, financial services, or consulting industries

• Econometric and statistical modeling and machine learning methodology

• Product analytics including call-in rate; product usage; early-life analyses; product cost, revenue & profitability analyses

• Marketing and/or Sales analytics including revenue/discounting analysis, customer survival and churn analysis, and business case/profitability analysis support

• Operational analytics including application for Call Center, Technical Support, Collections, and Customer Experience Analytics

Who We Are

About Cox Communications

Cox Communications is committed to creating meaningful moments of human connection through broadband applications and services. The largest private telecom company in America, we proudly serve six million homes and businesses across 18 states. We're dedicated to empowering others to build a better future and celebrate diverse products, people, suppliers, communities and the characteristics that makes each one unique.

About Cox 

We are the Cox family of businesses. We’ve been making our mark since 1898 by building and evolving world-class businesses, staying true to our values, and encouraging top talent to always look for growth and impact while building a career with us.  Our primary divisions – Cox Communications and Cox Automotive – are driving a new wave of innovation, powering smart cities with powerhouse broadband communications and pioneering greener, more progressive transportation alternatives for individuals and fleet operators.  We’re also expanding into new spaces like cleantech and healthcare to rev up our momentum toward building a better future for the next generation.  We’re looking for the talent today who will be our leaders tomorrow. Sound intriguing? Learn more about where we are today, where we hope you’ll be going with us, and the common purpose that unites us at coxenterprises.com. 

Benefits of working at Cox may include health care insurance (medical, dental, vision), retirement planning (401(k)), and paid days off (sick leave, parental leave, flexible vacation/wellness days, and/or PTO).  For more details on what benefits you may be offered, visit our benefits page.  

Cox is an Equal Employment Opportunity employer – All qualified applicants/employees will receive consideration for employment without regard to that individual’s age, race, color, religion or creed, national origin or ancestry, sex (including pregnancy), sexual orientation, gender, gender identity, physical or mental disability, veteran status, genetic information, ethnicity, citizenship, or any other characteristic protected by law.

Statement to ALL Third-Party Agencies and Similar Organizations:  Cox accepts resumes only from agencies with which we formally engage their services.   Please do not forward resumes to our applicant tracking system, Cox employees, Cox hiring manager, or send to any Cox facility. Cox is not responsible for any fees or charges associated with unsolicited resumes.