It takes something special to drive the development and implementation of exciting products and services. That’s a job for our Services Project and Program Management team within Apex Custom Organization. This team member with manage the US and EMEA asset Service delivery team members. They will work closely with sales, customer service, partners, customers, and other technical support groups in cross-functional teams. Together, they manage the lifecycle of highly sophisticated, risk projects - from design to delivery.

Join us as a Senior Manager, AssetBusiness Operation Manager on our DFS Apex Custom team in the United States (Remote) to do the best work of your career and make a profound social impact.

What you’ll achieve

As a Asset Business Operation Manager, you will supervise the Asset Operation Management (AOM) global team members and entire project life cycle from initiation to completion to maintain customer fulfillment, mediating between internal team members and external parties while ensuring the project delivery is completed in the most efficient way.

You will:

• Deliver complex, high-risk projects while maintaining project quality, finances, governance and focus
• Handle any Sales and Customer escalations regarding project plans including schedules, controls, resources to achieve proper compliance
• Be the main point of contact for all high-level projects and global coordination for APEX Customer delivery projects along with building strong and seamless relationships by maintaining communication with all partners
• Guide the team during the project lifecycle and provide direction to project workstreams

Take the first step towards your dream career

Every Dell Technologies team member brings something unique to the table. Here’s what we are looking for with this role:

Essential Requirements

• Bachelor's degree and 6 to 10 years of professional experience in technology project management and / or sales operations experience
• Proven ability to work both independently and manage a Global team
• Strong technical aptitude, with proficiency and knowledge of hardware, software and operating systems environments
• Refined customer service, communication, problem solving, negotiating, planning and organizational skills

Desired Requirements

• Team leadership experience

Here’s our story; now tell us yours