Job Description:

The Role

Do you want to make a difference in our customers’ lives and be part of a highly collaborative, cross-functional team committed to supporting the Office of the CIO within Fidelity Brokerage Technology (FBT), building, and delivering the communication strategy for technology associates in a global organization?  We are looking for a Senior Manager of Business and Agile Engagement who will support the development and execution of communication programs that help drive Agile and team engagement while building awareness of FBT’s mission and objectives. You will build experiences for different types of audiences through relevant, creative content, and forums that drive business priorities and leader and associate engagement.  In addition, your responsibilities include:

Driving critical communication programs and working collaboratively with business partners and senior leaders to ensure consistency in messaging, alignment in strategy and an effective and engaging associate experience

Building awareness and appreciation for FBT’s Agile journey while modeling Agile behaviors and principles

Maintaining strong attention to detail, accuracy and overall work quality while meeting commitments

Partnering on critical communications efforts:

Working with communication partners and business colleagues to design and deliver communications and programs that support business priorities

Naturally shifting between executive and internal (including social) communications efforts depending on the situational needs of the business

Representing FBT in Fidelity enterprise-level communications programs

Understanding, championing, and applying communication standards in support of strategic priorities

Managing communications tools, channels, and projects:

Drafting, proof-reading, editing, formatting, and leading distribution of communications to internal audiences

Developing original content for a variety of communication channels with a particular focus on intranet, email, live events, video, and social media

Measuring the impact of all communications programs to include creation and assembly of communications reports

Functioning as a project manager capable of leading multiple and simultaneous projects, ensuring that all efforts meet Fidelity's high standards in the areas of accuracy, ethics, legal, and compliance

The Expertise and Skills You Bring

Bachelor’s degree or equivalent experience in a professional environment

6-8+ years of proven experience as a communications/public relations professional; financial services experience preferred

Knowledge of Agile structures, principles, and ways of working, preferred but not required

Familiarity with organizational change a plus

Experienced creative problem solver and idea generator

Digitally savvy and passionate about digital communications

Strong technical skills and curiosity about learning new applications

Possess strong writing, editing, and research skills

Highly motivated and can adapt in a fast-paced, constantly evolving environment

Quick learner who is open to feedback and continuous learning

Ability to thrive in a collaborative, team environment and can partner effectively and creatively with all types of personalities

Strong working knowledge of multiple mediums to create consistent messaging, including use of digital platforms like SharePoint, Teams, etc.

The Team

FBT enables business partners to win in their respective marketplaces by crafting, building, and maintaining the technology platforms and products of Fidelity Institutional, Workplace Investing, and Personal Investing. Within FBT, you will be part of a team that designs, implements, and innovates business management practices that promote cross-domain alignment, transparency, and scale. This team serves as a central planning and strategy group. Our success is dependent on collaboration and partnership across FBT and with our partners across the enterprise.

Company Overview

At Fidelity, we are passionate about making our financial expertise broadly accessible and effective in helping people live the lives they want! We are a privately held company that places a high degree of value in creating and nurturing a work environment that attracts the best talent and reflects our dedication to our associates. We are proud of our diverse and inclusive work environment where we respect and value our associates for their unique perspectives and experiences. For information about working at Fidelity, visit FidelityCareers.com. Fidelity Investments is an equal opportunity employer.

Fidelity will reasonably accommodate applicants with disabilities who need adjustments to complete the application or interview process. Please email us at accommodations@fmr.com(opens in a new tab) or call 800-835-5099, prompt 2, option 2 if you would like to request an accommodation.

Certifications:

Company Overview

Fidelity Investments is a privately held company with a mission to strengthen the financial well-being of our clients. We help people invest and plan for their future. We assist companies and non-profit organizations in delivering benefits to their employees. And we provide institutions and independent advisors with investment and technology solutions to help invest their own clients’ money.

Join Us

At Fidelity, you’ll find endless opportunities to build a meaningful career that positively impacts peoples’ lives, including yours. You can take advantage of flexible benefits that support you through every stage of your career, empowering you to thrive at work and at home. Honored with a Glassdoor Employees’ Choice Award(opens in a new tab), we have been recognized by our employees as a Best Place to Work in 2022. And you don’t need a finance background to succeed at Fidelity—we offer a range of opportunities for learning so you can build the career you’ve always imagined.

As a result of COVID-19, many of our associates are continuing to work remotely. When Fidelity employees eventually return to the office, our goal is for most people to work flexibly in a way that balances both personal and business needs with time onsite and offsite through what we’re calling “Dynamic Working(opens in a new tab).”

We invite you to Find Your Fidelity at fidelitycareers.com.

Fidelity Investments is an equal opportunity employer. We believe that the most effective way to attract, develop and retain a diverse workforce is to build an enduring culture of inclusion and belonging.

Fidelity will reasonably accommodate applicants with disabilities who need adjustments to participate in the application or interview process. To initiate a request for an accommodation, contact the HR Leave of Absence/Accommodation Team by sending an email to accommodations @fmr.com, or by calling 800-835-5099, prompt 2, option 2.