* Please submit your CV in English!*


Learning Business Partner


*Open to all EU Locations*


At Amazon, our mission is to be the most customer-centric company on earth. To get there, we need exceptionally talented, bright, and driven people. If you'd like to help us build the place to find and buy anything online, this is your chance to make history.
We are looking for a dynamic, self-starter to join our EU Amazon Sort Center (SC) Talent Development Team as a Learning Business Partner within Amazon Transportation Services (ATS). We are transforming the way we do associate training and leadership development. We are customer-obsessed and innovative in our efforts to increase leadership capability. This means we build our own highly customised and targeted solutions that directly serve the business. We work backward from business development needs through deep dives and critical analysis of our talent movements. The Learning Business Partner will support development of SC leaders – from first-time leaders to leaders of leaders.
The Learning Business Partner (LBP) for Amazon Sort Center Operations, ATS Learning & Talent Development, will be responsible for formulating and implementing the strategy for learning and development initiatives supporting Sort Center Operations. The LBP will effectively assess challenges and build performance solutions, work alongside ACES and Safety in the development of training best practices and standards, enable solution implementation across the Sort Center network, and drive execution of solutions within the field. The LBP is responsible for improving Safety, Quality, and Performance results, with a focus on both associate performance and training and leader onboarding and development. We need a creative leader who is hands-on, has a strong knowledge of Operations and a data-driven approach to solution development. Stakeholder management and leading initiatives at an EU level are key aspects of this role.
The Learning Business Partner will need to invent in order to simplify and be able to operate successfully in a space where there is high ambiguity and a great need to partner with other Learning orgs for best practices or building programs from scratch. Qualifications include excellent verbal and written communication skills, as well as proven experience leading program or project management tasks. This role entails providing strong leadership and direction to corporate learning resources as well as field personnel across the business unit.

Amazon is an Equal Opportunity-Affirmative Action Employer – Minority / Female / Disability / Veteran / Gender Identity / Sexual Orientation

Areas of responsibility include:

· Build strong partnerships with business leaders (e.g. Regional Directors, Site Leads, Senior Ops Managers) to understand their learning needs and ensure targeted solution development. Dive in to quickly learn about learners’ goals and challenges, their work environment, how they walk (fast) and how they talk (straightforward).


· Leverage science and data driven approaches to design and deploy learning and performance solutions. Use rapid design and distribution methods (virtual, classroom, blended and multi-media) that best suit SC needs and which tangibly and positively impact performance.

· Manage collection of, interpret and analyse business data to report conclusions and make recommendations based on findings.

· Produce written reports to communicate and gain support for solutions, measurement and evaluation plans.

· Select, design and deploy appropriate mechanisms to measure learning impact.
Basic Qualifications
· A completed Bachelor’s Degree from an accredited university or 2+ years Amazon experience.
· 5+ years of related leadership experience
· Proficiency in computer usage, email, MS Office Suite


Preferred Qualifications
· Master’s Degree in related field
· Evidence of ability to prioritize, manage, and complete projects with tight deadlines
· Experience developing and implementing department goals and strategies based on broader organization goals
· Experience working with and delivering training/information to peers, hourly associates as well as exempt personnel
· Experience coaching and delivering messages related to performance
· Experience interpreting data analytics
· Experience that shows steady progression in Training/Learning Management for the last 5+ years
· Ability to adapt well to fast-paced environments with changing circumstances, direction, and strategy
· Desire to thrive in a dynamic, growing environment
· Previous Kaizen/Continuous Improvement experience
· Aptitude for learning and leveraging science and technology for both solution design and data analysis
· Ability to actively use metrics, and training data to track and manage impact of training efforts
· Superior communication and influence skills are a must with the ability to communicate effectively and credibly both verbally and in writing with audiences across levels
· A strong focus on internal customers’ needs and satisfaction, with an emphasis on demonstrating return on investment
· Innovative and proactive problem-solving skills with the ability to use judgment in complex and ambiguous situations
· Strong knowledge of and experience with performance and talent management

Amazon is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We value your passion to discover, invent, simplify and build.

BASIC QUALIFICATIONS

· A completed Bachelor’s Degree from an accredited university or 2+ years Amazon experience.
· 5+ years of related leadership experience
· Proficiency in computer usage, email, MS Office Suite
· 30-50% travel

PREFERRED QUALIFICATIONS

· Master’s Degree in related field
· Evidence of ability to prioritize, manage, and complete projects with tight deadlines
· Experience developing and implementing department goals and strategies based on broader organization goals
· Experience working with and delivering training/information to peers, hourly associates as well as exempt personnel
· Experience coaching and delivering messages related to performance
· Experience interpreting data analytics
· Experience that shows steady progression in Training/Learning Management for the last 5+ years
· Ability to adapt well to fast-paced environments with changing circumstances, direction, and strategy
· Desire to thrive in a dynamic, growing environment
· Previous Kaizen/Continuous Improvement experience
· Aptitude for learning and leveraging science and technology for both solution design and data analysis
· Ability to actively use metrics, and training data to track and manage impact of training efforts
· Superior communication and influence skills are a must with the ability to communicate effectively and credibly both verbally and in writing with audiences across levels
· A strong focus on internal customers’ needs and satisfaction, with an emphasis on demonstrating return on investment
· Innovative and proactive problem-solving skills with the ability to use judgment in complex and ambiguous situations
· Strong knowledge of and experience with performance and talent management