Summary

***INTERNAL APPLICANTS ONLY PLEASE***

Our colleagues work for the National Trust in many locations and sometimes don't have easy access to internal vacancy listings. Using the internet ensures we can reach as many of our colleagues as possible. We appreciate that this can be frustrating for external talent. Do note that some roles are released externally after an initial period of time.

As Senior Facilities Co-ordinator you'll be responsible for providing an efficient, effective and flexible facilities management service across your site, ensuring the highest standards are delivered and maintained. You will also lead and manage the Business Services team to provide efficient business support across the Ightham Mote & North Kent Portfolio.

This is a fixed term contract due to end when the previous employee returns from maternity leave.  At this point we cannot confirm exactly how long this contract will last, but it is unlikely to be more than 12 months.

What it's like to work here

You will be a key player within a close hard-working team, which delivers at pace and has high ambitions and vision. Ightham Mote & North Kent portfolio includes Ightham Mote as our flagship and in addition several hidden gems of Kentish history, such as Cobham, Hawkwood & Petts Wood, Oldbury and Old Soar Manor. Covering some 2,500 acres of Kent Countryside, there are 33 staff and 500 volunteers, actively involved across all sites and covering all disciplines. 

Click here for more information about this location

What you'll be doing

This role is responsible for providing an efficient, effective and flexible facilities management and business support service to enable the successful operation of the portfolio. You will work collaboratively with other team members to deliver excellent standards in maintenance, presentation, communications and customer service.

Working within the appropriate Trust procedures and conservation guidelines, you will ensure your site is well maintained to a high standard at all times. You will promote Health & Safety awareness across the property ensuring effective environmental management is sustained.

Please also read the full role profile attached to this advert.

Who we're looking for

To deliver this role successfully, you’ll need to demonstrate the following experience on your CV/application:

• Understanding of facilities and / or building management, maintenance & provision of services, supported by relevant professional qualification (or equivalent level of vocational experience).

• Good knowledge and experience of Health and Safety, Emergency Procedures, Fire and Security procedures and legislation

• Knowledge and experience of managing budgets, finances, projects and contracts

• Experience of records management and information systems and advanced IT skills (Microsoft Office).

We'd love to hear from you if you:

• Are a good team player with experience of supervising others

• Have an understanding of working with volunteers and knowledge of the framework that the Trust uses to support the volunteer journey.

• Have excellent people and customer service skills, enabling strong relationships to be built and maintained externally and internally.

• Have excellent written and verbal communication skills including influencing, negotiating and presentation

The package

The National Trust has the motto ‘For everyone, for ever’ at its heart. We’re working hard to create an inclusive culture, where everyone feels they belong. It’s important that our people reflect and represent the diversity of the communities and audiences we serve. We welcome and value difference, so when we say we’re for everyone, we want everyone to be welcome in our teams too.

Wherever you’re from, and whatever your background, we want to hear from you – and it doesn’t matter if you’re jam first, cream first, or even if you don’t like scones at all. Everyone is welcome.

Benefits for working at the National Trust include:

• Flexible working whenever possible

• Free parking at most locations

• Free entry to our properties for you, a guest and your children (under 18)

• Substantial pension scheme of up to 10% basic salary

Click here to find out more about the benefits we offer to support you.