Job Description

Senior ER Specialist Â£33,000 - £38,000 plus benefits (Work Level 6A) Bristol Full time and part time contracts available Fixed Term ending September 2022 Weekend Working: 1 in 5 37.5 hours per week We’re now working in a hybrid way, with colleagues dividing their time between home/remote working and the office. You can find out more about our hybrid working policy at colleagues.coop.co.uk/hybrid-working-policy

We’re looking for a passionate senior ER specialist to join us on a 9-month secondment, supporting our business leaders to make the right ER decisions. As a senior ER specialist, you’ll be the main point of contact for our ER specialists, taking ownership of more complex and high-profile ER cases.

We’ll look to you to provide experienced ER advice and support on a range of cases from performance to grievances, disciplinary, appeal and early conciliation cases. It’s a big job. But it’s also a great opportunity to help shape and continually improve the service we provide. If you can bring us the ER skills and experience, we’re after, you’ll have a fantastic chance to develop your career and make a positive impact in a business that always puts colleagues at the heart of its strategy. What you’ll do:

• provide professional ER advice to senior managers and partners across the business • triage and deal with most of the executive complaints and complex case concerns • handle and support end to end early conciliation cases • pro-actively collaborate with our internal partners around sharing ER insights • look at ways to continually improve our service and upskill line managers across the group • make sure that cases are assigned, acknowledged, and progressed within agreed timescales

This role would suit people who have:

• a naturally curious and inquisitive approach and the confidence to offer feedback and challenge where appropriate • proven experience with full knowledge of employment law and the ability to advise on it • a concrete understanding of ER processes and practises and can demonstrate proven experience of supporting complex ER cases • the ability to lead and build meaningful relationships with people at all levels and influence senior partners • CIPD qualified or have an equivalent level of experience • high attention to detail, can multitask and prioritise workload and strong written and verbal communication skills

Why Co-op?

Here you’ll do work that matters. We’re a commercial organisation with a purpose beyond profit, you’ll have an opportunity to help us build a stronger Co-op and stronger communities. You’ll also get a package that includes:

• competitive salary • coaching, training and support to help you develop • pension with up to 10% employer contributions • annual incentive scheme • Wagestream - a money management app that gives you access to a percentage of your pay as you earn it • 28 days holiday (rising to 32 in line with service) • discounts on Co-op products and services

Building an inclusive work environment

We’re actively building diverse teams and welcome applications from everyone. But simply having a diverse workforce is not enough. We aim to build an inclusive environment, where everyone can contribute their best work and develop to their full potential. We celebrate our differences, and recognise the importance of teams reflecting the communities they serve.

We can make reasonable adjustments to our interview process according to your needs. And we offer a flexible working environment so you can adjust your hours to suit your personal circumstances. You can find out more about Co-op people policies at coop.co.uk/peoplepolicies.

As part of your application you’ll need to complete an online assessment. It will take you around 12 minutes to complete this test.