Overview

The Sr SAP Basis Engineer is responsible for the planning, design, configuration, implementation, testing and transition to steady state support of Infrastructure such as: network, telecommunication, server, storage, or software across the enterprise. They will partner with peer engineering teams on best practices, process, standards, and configuration management. The role is responsible for delivering solutions that are stable, secure, scalable, and cost effective, as well providing escalation support to the administrators.

Specialized Skills and Technologies

Professional level experience with one or more of the following SAP applications; SAP ECC6, ChaRM, SAP PI, SAP BW, S/4HANA, BOBJ, SAP HANA, CRM, CLM, QGM, SAP Enterprise Portal and Solution Manager

Professional level experience supporting an SAP application on an Oracle, HANA and/or SQL Server database

Excellent interpersonal skills for interacting with team members, peers and customers

Expertise in administering/migrating ABAP, HANA and Java stacks

Professional experience in managing availability and performance tuning of SAP systems including underlying database and O/S

Professional experience of transport management of changes across the SAP landscape via QGM/ChaRM

Exposure to managing SAP in the cloud

Primary Responsibilities

Evaluate vendor supplied hardware, components, and software packages for fit and performance and makes recommendations to IT management

Diagnose, Isolate, and modify and/or debugs vendor-supplied utilities and packages performing problem resolution to hardware and software problems as required

Maintain technical documentation for telecommunications, network, server, storage, and system software applications

Participate in on call rotation

Research, evaluate and recommend network-related software and hardware products and services

Perform capacity and resource planning for network systems

Assess network risks and perform contingency planning

Provide input to supplier management team to help establish the telecommunications and network-related vendor service agreements

Install, configure, and maintain telecommunications and network systems (hardware and software)

Additional Primary Responsibilities

Troubleshoot and resolve technical communications and network issues (tier two support)

Provide input to supplier management team to help manage telecommunications and network-related vendor service level agreements

Stay up to date on telecommunications, networks, and network-related technologies

Serve as a technical resource for infrastructure initiatives that require telecommunications or network expertise

Coach and mentor others, especially more junior Engineers

Minimum Qualifications

Bachelor’s or Technical Degree in related filed or a combination of work experience and education

Seven (7) + years in an Infrastructure or technical function

Deep experience in telecommunications and networking environments, security, storage, server, and other technologies that match SGWS’s infrastructure landscape

Deep experience with design, implementation, configuration, tuning and optimization of technologies within SGWS’s landscape

The ability to translate business requirements to technical requirements including excellent verbal/written communication skills

Must possess good problem-solving skills and strong attention to detail

Strong team player who can work across multiple functional areas and disciplines

Capability to understand SGWS’ application portfolio as well as how the different systems contribute to daily business operations

Familiarity with ITIL concepts, preferred ITIL Foundation certified

Agile Delivery Values

Openness – Team and stakeholders agree to be open about all work and challenges 

Commitment – Personally commit to achieving the goals of the team 

Respect – Respect your team members to be capable and independent 

Courage – You have courage to do the right thing and work on tough problems 

Focus – Everyone focus on the work in the sprint and the goal of the scrum team.  Rise and fall as a team 

Physical Demands

Physical demands include a considerable amount of time sitting and typing/keyboarding, using a computer (e.g., keyboard, mouse, and monitor), or adding machine

Physical demands with activity or condition may include walking, bending, reaching, standing, squatting, and stooping

May require occasional lifting/lowering, pushing, carrying, or pulling up to 20lbs

Southern Glazer’s Wine and Spirits provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.