Job description

Use your expertise to benefit colleagues and customers alike

You’ll be expected to mentor junior staff members and to provide authoritative technical advice to a wide range of customers and stakeholders, including members of our change management team. It is therefore essential that you combine excellent communication skills with a solid understanding of how systems work. Specific areas of knowledge we’re looking for include:

• Linux based technologies – RHEL, Ubuntu, Debian, CentOS

• SAN/Backup storage knowledge,

• Apache/NGINX Server installation

• Shell Scripting

• TCP/IP Network Knowledge

• Hardware Set Up and Troubleshooting

• Incident and Problem Management

Enjoy great career opportunities – and great rewards

Our government partners look to us to respond with agility and innovation to their ever-changing security challenges. So there will be plenty of opportunities for you to grapple with complex issues and find ever-more effective solutions to the issues our clients face. You will also enjoy excellent support for career progression, including training on all the latest technologies to help you keep up to speed. Then there’s all the benefits we offer. Excellent work-life balance. Flexible working opportunities. On-site OFSTED-registered nursery. Civil Service pension. And lots more. In short, it’s your job bigger.

All our employees have to be security cleared to the highest level, so you’ll need to undergo a comprehensive vetting process before joining.

Due to the nature of some of the work you’ll be involved with, there will be times when you’re required to work on-site at Hanslope park, but where possible, we will look to accommodate working from home. This role is part of an on-call rota.

Hanslope Park based posts attract a Location Allowance of £1,750 per annum.

FCDO Services are regulated by the Civil Service Commission.

Responsibilities

Skills

• Programming and build;

• Systems operations;

• Problem-solving;

• Analyse, interrogate and evaluate data;

• Draft/author professional/technical documents;

• Interpret professional/technical documents;

• Problem management;

• Incident management;

• Change and release management;

• DDaT Role: Engineer – Infrastructure

Essential

• Agile & ITIL Foundation level / relevant experience;

• Microsoft role-based certification - Expert and relevant product certifications;

• Practitioner level knowledge of hardware, software and systems being supported;

• Substantial experience in relevant roles, including technologies in an enterprise environment, and of working within a secure environment, e.g. MOD;

• Experience in a high-pressured, fast-paced team

Qualifications

Agile & ITIL Foundation level / relevant experience; • Microsoft role-based certification - Expert and relevant product certifications;