We’re now working in a hybrid way, with colleagues dividing their time between home/remote working and the office. You can find out more about our hybrid working policy at colleagues.coop.co.uk/hybrid-working-policy

We’re looking for a senior ER specialist to join us initially on a fixed term contract, to support our business leaders to make the right ER decisions. 

As a senior ER specialist, you’ll take ownership of the more complex and high-profile ER cases. We’ll look to you to provide experienced ER advice and support on a range of cases from performance to grievances, disciplinary, appeal and early conciliation. This is an exciting opportunity to help shape and continually improve the service we provide, and you’ll have a fantastic chance to develop your career and make a positive impact in a business that always puts colleagues at the heart of its strategy.

What you’ll do:

•    provide professional ER advice to senior managers and partners across the business
•    triage and deal with executive complaints and complex case concerns 
•    proactively spot and share insights from the cases that you support
•    look at ways to continually improve our service and coach line managers 
•    make sure that cases are assigned, acknowledged, and progressed within agreed timescales

This role would suit people who have:

•    a solid understanding of ER processes and proven experience of supporting complex ER cases
•    CIPD qualified or equivalent level of experience including an employment law background
•    a naturally curious approach 
•    the ability to build meaningful relationships with colleagues at all levels 
•    high attention to detail and the ability to prioritise work
•    excellent written and verbal communication skills and the confidence to constructively challenge where appropriate

Why Co-op? 

Here you’ll do work that matters. We’re a commercial organisation with a purpose beyond profit, you’ll have an opportunity to help us build a stronger Co-op and stronger communities. You’ll also get a package that includes:

•    competitive salary
•    coaching, training and support to help you develop
•    pension with up to 10% employer contributions
•    annual incentive scheme 
•    Wagestream - a money management app that gives you access to a percentage of your pay as you earn it
•    28 days holiday (rising to 32 in line with service)
•    discounts on Co-op products and services
•    access to colleague networks to foster active listening and inclusion

Building an inclusive work environment

We’re actively building diverse teams and welcome applications from everyone. But simply having a diverse workforce is not enough. We aim to build an inclusive environment, where everyone can contribute their best work and develop to their full potential. We celebrate our differences, and recognise the importance of teams reflecting the communities they serve