Senior E-Commerce Growth Manager

This role is remote and can be based anywhere in the Eastern or Central time zones.

The Senior E-Commerce Growth Manager is part of the newly established team responsible for bringing ecommerce expertise to the broader cross functional team working on Cox Automotive's recently launched Esntial CommerceTM platform, the Automotive industry's first automated, scalable B2B2C eCommerce solution for Used Car sales.

Reporting to the Director, Digital Commerce Growth, this individual will develop strategies and actions to help our clients (Dealership groups) profitably grow their Digital Commerce channel while also driving a paradigm shift in the auto shopping consumer experience.

This individual will support in identifying and coordinating the execution of actions to achieve our budget and long-range plan. This will include collaborating with Product and Engineering teams to translate ecomm best practices into elements of our product roadmap, actively drive the acceleration of our experimentation efforts, and supporting in driving growth through our clients.

Additionally, and just as importantly, the Director of Digital Commerce Growth will be a key player in catalyzing a cultural and mindset shift across the broader cross functional team to move and think at the speed and urgency of retail eCommerce.

This role requires a balance of internal capability and culture building, change management, and the ability to influence senior executives within Dealer groups, through data and proven best practices, and help them achieve their digital commerce goals.

WHAT YOU’LL DO

Here’s a look at the big asks we have for our next Senior E-Commerce Growth Manager:

Builds plan to achieve business growth goals and own delivery of plan with cross functional partners, including conversion rate optimization

Establish credibility as an internal thought leader on strategic and business issues

Interpret complex data and distill it into concise, relevant presentation for an executive audience

Think strategically, abstractly, in broad concepts and terms and apply to tangible plans

Display passion for storytelling, developing fresh ideas, and translating market insights into compelling pitches

Works with cross functional partners (Strategy, Finance, Product, Engineering, Operations, Sales, Marketing, Communications, Legal, and People Solutions) to execute on strategies and plans

Provides perspective / input into product roadmap & experimentation pipeline

Maintains a close understanding of evolving trends, and develops plans and aligns resources and capabilities to meet and anticipate customer needs in the long term

Catalyzes a cultural and mindset shift across the broader cross functional team to move and think at the speed and urgency of retail eCommerce

Fosters organic and dynamic collaboration across all organizational functions (Strategy, Finance, Product, Engineering, Operations, Sales, Marketing, Communications, Legal, and People Solutions) to create innovative product solutions and enhance and elevate the client experience

Stays abreast of and disseminate ecommerce best practices to internal and external stakeholder groups

Other duties as needed or required

WHO YOU ARE

Qualifications:

7 years of relevant work experience

BS/BA degree

Or an equivalent combination of education and work-related experience

Preferred Qualifications:

3+ years of experience in eCommerce space, either with a Retailer, Branded Manufacturer or Platform

Broad understanding of eCommerce disciplines, from demand generation to conversion and post purchase experience; ability to articulate and coordinate multi-pronged approach to achieve growth goals

Proven track record of scaling an eCommerce business

Experience leading and influencing cross functional partners

Alignment of activities and resources around a clear understanding of customer desires and how to help customers achieve their goals

Analytical with proficiency in data analysis and reporting action-oriented insights

Commitment to continuous improvement of business practices and to ensuring that completed work adheres to the highest standards of excellence

Experience in businesses based on technology, software, digital marketing/media, eCommerce

Knowledge of Automotive industry trends, customer behaviors, and enabling technological capabilities is preferred but not required

MBA or other relevant graduate degree

Join the Cox family of businesses and make your mark today!

Who We Are

About Cox Automotive

There’s nothing ordinary about Cox Automotive. We are people of every background driven by our passion for mobility, innovation, client success and community outreach. We make buying, selling and owning (or simply using) cars easier for everyone. Touching more than 40,000 clients across five continents, we bring together the best brands and the best teams to propel the automotive industry forward. Some of those team members work for our iconic consumer brands like Autotrader and Kelley Blue Book, while others are creating the future of automotive at industry-facing brands like Dealer.com, Manheim and vAuto.

About Cox 

We are the Cox family of businesses. We’ve been making our mark since 1898 by building and evolving world-class businesses, staying true to our values, and encouraging top talent to always look for growth and impact while building a career with us.  Our primary divisions – Cox Communications and Cox Automotive – are driving a new wave of innovation, powering smart cities with powerhouse broadband communications and pioneering greener, more progressive transportation alternatives for individuals and fleet operators.  We’re also expanding into new spaces like cleantech and healthcare to rev up our momentum toward building a better future for the next generation.  We’re looking for the talent today who will be our leaders tomorrow. Sound intriguing? Learn more about where we are today, where we hope you’ll be going with us, and the common purpose that unites us at coxenterprises.com.

Benefits of working at Cox may include health care insurance (medical, dental, vision), retirement planning (401(k)), and paid days off (sick leave, parental leave, flexible vacation/wellness days, and/or PTO).  For more details on what benefits you may be offered, visit our benefits page.

Cox is an Equal Employment Opportunity employer – All qualified applicants/employees will receive consideration for employment without regard to that individual’s age, race, color, religion or creed, national origin or ancestry, sex (including pregnancy), sexual orientation, gender, gender identity, physical or mental disability, veteran status, genetic information, ethnicity, citizenship, or any other characteristic protected by law.  Cox provides reasonable accommodations when requested by a qualified applicant or employee with disability, unless such accommodations would cause an undue hardship.  

Statement to ALL Third-Party Agencies and Similar Organizations:  Cox accepts resumes only from agencies with which we formally engage their services.   Please do not forward resumes to our applicant tracking system, Cox employees, Cox hiring manager, or send to any Cox facility. Cox is not responsible for any fees or charges associated with unsolicited resumes.