Job Description
The Digital Product Manager manages a team of product managers and is responsible for developing digital products and driving new product capabilities from concept to successful delivery and adoption. This role will support the Omni-Channel eCommerce agile product team(s).

Responsibilities:
Translate business needs into innovative solutions – Work closely with our business team and other key business partners to create a product vision, understand and help identify business value, understand required use cases and capabilities, and translate these into product requirements. Product managers play a critical role in creating alignment between engineering teams and stakeholders.

Create a market-leading customer experience – Drive the definition, development and deployment of best-in-class capabilities that substantially enhance the consumer experience and address CVS’ strategic and financial objectives.

Collaborate with technical teams to drive execution – Partner with project teams, vendors, development, analytics, systems specialists and other technical resources in this hands-on role driving products from inception to implementation

Build and communicate the vision – This role will have high level exposure and require superior communication and presentation skills to deliver insights to stakeholders and team members, including executives.

Help drive our digital strategy – Conduct product and competitive research to help shape long and short term strategy while providing quick and clear value add to the business. Keeps apprised of customer needs through interaction with the customer and business stakeholders by conducting interviews, surveys, brainstorming sessions, trade studies, and market research.

Program Backlog Ownership/Prioritization.
• Partner w/ other areas including architecture design, and engineering to lay the ground- work for future feature delivery.
• Prioritizes and aligns the efforts of agile product teams and epics/features associated with programs – managing the flow of work through the program and into the program backlog.
• Owns the program backlog to drive value pricing, licensing, and ROI.
• Identifies dependencies among the teams.
• Works with RTEs, when roadblocks occur, to problem solve and develop mitigation plans.
• Escalates risks and issues to program backlog to stakeholder along with providing recommendations on tradeoffs and solutions.
Establishes feature acceptance criteria
• Sets goals in the assessment of Metrics, including evaluation of business value achieved versus plan including evaluation of business value achieved versus plan, and are active participants in the inspect and adapt workshop.

Required Qualifications
• 5+ years of experience building digital consumer- facing products at scale.
• 2+ years of experience with digital customer centric and user experience.
• 2+ years of experience with Agile processes, such as scrum, Kanban, and/or the Scaled Agile Framework (SAFe).
• 2+ years of Performance Management and Leadership experience.
• Maintain strong relationships across key stakeholders and constituents.
• Proven ability to deliver convincing business case recommendations to senior management.
• Excellent verbal and written communication skills for technical and non-technical audiences of various levels in the organization (e.g., executive, management, individual contributors).
• Demonstrated collaborative style, with ability to lead and influence diverse teams .
• Familiarity with agile processes, such as scrum, Kanban, and/or the Scaled Agile Framework (SAFe).

COVID Requirements
COVID-19 Vaccination Requirement
CVS Health requires its Colleagues in certain positions to be fully vaccinated against COVID-19 (including any booster shots if required), where allowable under the law, unless they are approved for a reasonable accommodation based on disability, medical condition, pregnancy, or religious belief that prevents them from being vaccinated.

• If you are vaccinated, you are required to have received at least one COVID-19 shot prior to your first day of employment and to provide proof of your vaccination status within the first 30 days of your employment. For the two COVID-19 shot regimen, you will be required to provide proof of your second COVID-19 shot within the first 60 days of your employment. Failure to provide timely proof of your COVID-19 vaccination status will result in the termination of your employment with CVS Health.

• If you are unable to be fully vaccinated due to disability, medical condition, pregnancy, or religious belief, you will be required to apply for a reasonable accommodation within the first 30 days of your employment in order to remain employed with CVS Health. As a part of this process, you will be required to provide information or documentation about the reason you cannot be vaccinated. If your request for an accommodation is not approved, then your employment may be terminated.

Preferred Qualifications
* Experience with content management solutions (e.g. Contentful, Adobe AEM)
* Experience managing iOS & Android mobile app products.
*Experience leading platform-based products to scale.
*Experience with ecommerce, payment subscription processes and ordering platforms.
*Maintain strong relationships across key stakeholders and constituents.
*Proven ability to deliver convincing business case recommendations to senior management.
*Excellent verbal and written communication skills for technical and non-technical audiences of various levels in the organization (e.g., executive, management, individual contributors).
*Demonstrated collaborative style, with ability to lead and influence diverse teams.
*Familiarity with agile processes, such as scrum, Kanban, and/or the Scaled Agile Framework (SAFe).
*Master’s Degree preferred

Education
Bachelor’s Degree in Business, Technology, Finance, Engineering, or related field or equivalent work experience.

Business Overview
At CVS Health, we are joined in a common purpose: helping people on their path to better health. We are working to transform health care through innovations that make quality care more accessible, easier to use, less expensive and patient-focused. Working together and organizing around the individual, we are pioneering a new approach to total health that puts people at the heart.

We strive to promote and sustain a culture of diversity, inclusion and belonging every day. CVS Health is an equal opportunity and affirmative action employer. We do not discriminate in recruiting, hiring or promotion based on race, ethnicity, sex/gender, sexual orientation, gender identity or expression, age, disability or protected veteran status or on any other basis or characteristic prohibited by applicable federal, state, or local law. We proudly support and encourage people with military experience (active, veterans, reservists and National Guard) as well as military spouses to apply for CVS Health job opportunities